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       CODE: 187.167-198 Buy the DOT:Download/CD-ROM
TITLE(s): VETERANS CONTACT REPRESENTATIVE (nonprofit org.) alternate titles: liaison officer;
national insurance officer; rehabilitation officer; service officer; veterans' claims
representative; veterans' counselor; veterans' service officer
Advises and aids veterans or dependents in presenting disability, insurance, or pension claims for
benefits under federal, state, or local laws: Reviews legislation, regulations, and precedents and
studies veteran's medical report and service history to evaluate and determine validity of claim.
Obtains claimant's power of attorney. Prepares claim forms and briefs and assembles pertinent
evidence. Requests hearing before government board and presents brief. Reviews board decision for
grounds for appeal. Advises veteran on insurance, vocational, and other matters, working in
cooperation with Veterans Administration and other agencies. Prepares bulletins and correspondence
to acquaint field representatives with current activities and legislation. Participates in or
initiates civic functions, such as panel discussions and mass communication programs, to inform
public of services rendered and rights and benefits of veterans and dependents. May offer technical
advice at congressional or other governmental hearings.
GOE: 10.01.02 STRENGTH: S GED: R5 M4 L5 SVP: 7 DLU: 77
ONET CROSSWALK: 31514 Vocational and Educational Counselors
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