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       CODE: 209.367-034 Buy the DOT:Download/CD-ROM
TITLE(s): LOST-CHARGE-CARD CLERK (clerical)
Records data concerning lost or stolen charge cards: Receives by telephone, letter, or in person,
and records information concerning loss, theft, or destruction of charge cards. Records information
in customer-account record to avoid further billing of customer. Compiles reports to notify other
personnel of possible need for further investigation and action, such as issuance of lost or
stolen-card bulletin to subscribing merchants, to prevent fraudulent use of lost or stolen charge
cards by others, or to issue new charge card to customer. May issue reward checks to merchants or
other people who turn in lost or stolen charge cards. May send form letter to customers in reply to
inquiries about lost, stolen, or replacement charge cards.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
ONET CROSSWALK: 55347 General Office Clerks
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