235.132-010 - CENTRAL-OFFICE-OPERATOR SUPERVISOR (tel. & tel.) - DOT Dictionary of Occupational Titles Job Description

CODE: 235.132-010Buy the DOT:Download/CD-ROM
TITLE(s): CENTRAL-OFFICE-OPERATOR SUPERVISOR (tel. & tel.)

Supervises and coordinates activities of CENTRAL-OFFICE OPERATORS (tel. & tel.) engaged in operating telephone switchboards: Conducts on-the-job training for inexperienced operators. Assists operators in placing unusual types of calls. May discuss service problems directly with customers. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.06 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77
ONET CROSSWALK: 51002A First-Line Supervisors, Customer Service

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