235.222-010 - PRIVATE-BRANCH-EXCHANGE SERVICE ADVISER (tel. & tel.) - DOT Dictionary of Occupational Titles Job Description

CODE: 235.222-010Buy the DOT:Download/CD-ROM
TITLE(s): PRIVATE-BRANCH-EXCHANGE SERVICE ADVISER (tel. & tel.)

Conducts training classes in operation of switchboard and teletype equipment: Explains mechanical construction and operation of switchboards and demonstrates procedures for receiving and completing incoming and interoffice calls. Observes operators handling calls and recommends methods to improve service. Analyzes traffic loads and conducts studies to determine equipment needs. Keeps records of equipment in subscribers' establishments.
GOE: 07.04.05 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 77
ONET CROSSWALK: 31314 Teachers and Instructors, Vocational Education and Training

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