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       CODE: 239.167-010 Buy the DOT:Download/CD-ROM
TITLE(s): COMMUNICATIONS COORDINATOR (medical ser.)
Coordinates telephone communications services in hospital: Confers with administrative personnel
to determine hospital requirements for communications equipment, such as switchboards,
public-address paging systems, and extension telephones. Determines equipment to be installed, based
on anticipated volume of calls, and knowledge of available equipment. Writes instruction and
procedure manuals for switchboard operation and training, applying knowledge of hospital procedures,
departmental functions, and equipment. Determines methods of improving telephone service from
discussions with supervisory personnel, observation of switchboard operations, and analysis of
service complaints. Arranges with telephone company personnel for special training of workers, as
necessary. May estimate telephone services costs for use in preparing hospital budget. May prepare
records and reports for management, concerning telephone services.
GOE: 05.03.05 STRENGTH: S GED: R4 M3 L3 SVP: 7 DLU: 77
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