239.367-022 - RECEIVER-DISPATCHER (nonprofit org.) alternate titles: service aide - DOT Dictionary of Occupational Titles Job Description

CODE: 239.367-022Buy the DOT:Download/CD-ROM
TITLE(s): RECEIVER-DISPATCHER (nonprofit org.) alternate titles: service aide

Receives and records requests for emergency road service from automobile club members, and dispatches tow truck or service truck to stranded vehicle: Answers telephone and obtains and records on road service card such information as name of club member, location of disabled vehicle, and nature of vehicle malfunction. Routes card to dispatch station, or relays information to service station or tow truck in motorist's vicinity, using telephone or two-way radio. May locate site of stranded vehicle, using maps. May maintain file of road service cards.
GOE: 07.04.05 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77
ONET CROSSWALK: 58005 Dispatchers- Except Police, Fire, and Ambulance

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