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       CODE: 241.217-010 Buy the DOT:Download/CD-ROM
TITLE(s): CLAIM ADJUSTER (business ser.; insurance) alternate titles: insurance adjustor;
insurance-claim representative; insurance investigator
Investigates claims against insurance or other companies for personal, casualty, or property loss
or damages and attempts to effect out-of-court settlement with claimant: Examines claim form and
other records to determine insurance coverage. Interviews, telephones, or corresponds with claimant
and witnesses; consults police and hospital records; and inspects property damage to determine
extent of company's liability, varying method of investigation according to type of insurance.
Prepares report of findings and negotiates settlement with claimant. Recommends litigation by legal
department when settlement cannot be negotiated. May attend litigation hearings. May be designated
according to type of claim adjusted as Automobile-Insurance-Claim Adjuster (business ser.;
insurance); Casualty-Insurance-Claim Adjuster (clerical); Fidelity-And-Surety-Bonds-Claim Adjuster
(business ser.; insurance); Fire-Insurance-Claim Adjuster (business ser.; insurance);
Marine-Insurance-Claim Adjuster (business ser.; insurance); Property-Loss-Insurance-Claim Adjuster
(clerical).
GOE: 11.12.01 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77
ONET CROSSWALK: 53302 Insurance Adjusters, Examiners, and Investigators
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