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       CODE: 253.157-010 Buy the DOT:Download/CD-ROM
TITLE(s): COMMUNICATIONS CONSULTANT (tel. & tel.) alternate titles: special-service representative
Contacts residential, commercial, and industrial telephone company subscribers to ascertain
communication problems and needs and promote use of telephone services, utilizing knowledge of
marketing conditions, contracts, sales methods, and communications services and equipment: Discusses
communication services, such as telephone, teletypewriter, or ticker tape, with subscriber
representative to inform representative of services available, and obtains information, such as size
of physical plant, range of desired communication, and type of equipment or service desired.
Consults with other workers regarding communication needs of subscriber to obtain information, such
as availability and cost of services or equipment requested. Analyzes information obtained to
determine practicability of subscriber request and advises subscriber representative on selection
and utilization of services. Prepares sales contracts. Reviews subscriber accounts to determine and
evaluate utilization of communication services. May specialize in sales of commercial, industrial,
or residential telephone services and be designated Communications Consultant, Commercial Services
(tel. & tel.); Communications Consultant, Industrial Services (tel. & tel.); Communications
Consultant, Residential Services (tel. & tel.).
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 87
ONET CROSSWALK: 43017 Sales Agents, Selected Business Services
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