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       CODE: 295.467-026 Buy the DOT:Download/CD-ROM
TITLE(s): AUTOMOBILE RENTAL CLERK (automotive ser.) alternate titles: automobile rental agent;
automobile rental representative; car rental clerk
Rents automobiles to customers: Talks with customer to determine type of automobile and
accessories desired, such as power steering and air-conditioning, location for pick up and return of
automobile, and number of days needed for rental. Quotes cost of rental, based on type of
automobile, daily rates, estimated mileage, insurance coverages requested, and amount of deposit
required. Examines customer's driver's license and credit card, to determine validity of
identification and eligibility for rental. Completes rental contract, explains rental policies and
procedures, verifies credit, and obtains customer signature and deposit. Calls storage or service
area to determine automobile availability and request delivery, and to check automobile upon return
for damage and to record mileage and fuel level reading. Accepts automobiles returned by customer
and computes rental charges based on type of automobile, length of time, distance traveled, taxes,
and other expenses, such as late charges or damage fees incurred during rental. May reconcile cash
or credit card slips with rental agreements and send to management. May inspect automobile fluid
levels and add fluids, such as fuel, oil, and engine coolant to maintain automobile. May deliver
automobile to customer. May keep log to track location of rented automobiles. May be designated
according to type of automobile rented as Limousine Rental Clerk (automotive ser.).
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81
ONET CROSSWALK: 49017 Counter and Rental Clerks
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