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       CODE: 310.137-010 Buy the DOT:Download/CD-ROM
TITLE(s): HOST/HOSTESS, RESTAURANT (hotel & rest.) alternate titles: dining-room manager;
waiter/waitress, head
Supervises and coordinates activities of dining room personnel to provide fast and courteous
service to patrons: Schedules dining reservations and arranges parties or special services for
diners. Greets guests, escorts them to tables, and provides menus. Adjusts complaints of patrons.
Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and
courteous service to patrons. Inspects dining room serving stations for neatness and cleanliness,
and requisitions table linens and other dining room supplies for tables and serving stations. May
interview, hire, and discharge dining room personnel. May train dining room employees. May schedule
work hours and keep time records of dining room workers. May assist in planning menus. May prepare
beverages and expedite food orders. May total receipts, at end of shift, to verify sales and clear
cash register. May collect payment from customers [CASHIER (clerical) II 211.462-010].
GOE: 09.01.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 80
ONET CROSSWALK: 65002 Hosts and Hostesses- Restaurant, Lounge or Coffee Shop
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