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       CODE: 352.377-010 Buy the DOT:Download/CD-ROM
TITLE(s): HOST/HOSTESS, GROUND (air trans.)
Renders personal services to passengers in airline terminal to facilitate movement of passengers
through terminal and create goodwill: Greets and welcomes passengers to terminal. Answers questions
and advises passengers concerning flight schedules and accommodations, such as arrival or departure
time, location of concourses and gates, and selection of seat on aircraft. Performs such tasks as
assembling and forwarding luggage to departing flight, or guiding and escorting passengers to
designated gate for boarding of aircraft, to expedite transfer of passengers between airline
flights. Informs passengers, upon request, concerning fares, airline schedules, and travel
itineraries, and distributes brochures to promote interest and sale of air travel. Informs
passengers of terminal facilities, such as rest rooms and snackbar, to promote comfort and well
being of passengers.
GOE: 09.01.04 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77
ONET CROSSWALK: 69999A Passenger Service Representatives
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