959.137-014 - DISPATCHER, SERVICE, CHIEF (utilities) alternate titles: service-order dispatcher, chief - DOT Dictionary of Occupational Titles Job Description

CODE: 959.137-014Buy the DOT:Download/CD-ROM
TITLE(s): DISPATCHER, SERVICE, CHIEF (utilities) alternate titles: service-order dispatcher, chief

Supervises and coordinates activities of DISPATCHERS, SERVICE (utilities) engaged in receiving and reviewing service calls, performing duties as described under SUPERVISOR (clerical) Master Title. May make investigations and tabulations concerning trends, causes, and effects of factors necessitating service calls.
GOE: 07.04.05 STRENGTH: S GED: R4 M3 L3 SVP: 7 DLU: 77
ONET CROSSWALK: 51002A First-Line Supervisors, Customer Service

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