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TITLE: First-Line Supervisors, Administrative Support
DEFINITION: Supervise and coordinate activities of workers involved in providing administrative support.
1. Supervises and coordinates activities of workers engaged in clerical or administrative support activities.
2. Plans, prepares, and revises work schedules and duty assignments according to budget allotments, customer needs, problems, work-loads, and statistical forecasts.
3. Evaluates subordinate job performance and conformance to regulations, and recommends appropriate personnel action.
4. Oversees, coordinates, or performs activities associated with shipping, receiving, distribution, and transportation.
5. Verifies completeness and accuracy of subordinates' work, computations, and records.
6. Interviews, selects, and discharges employees.
7. Consults with supervisor and other personnel to resolve problems, such as equipment performance, output quality, and work schedules.
8. Reviews records and reports pertaining to such activities as production, operation, pay roll, customer accounts, and shipping.
9. Trains employees in work and safety procedures and company policies.
10. Participates in work of subordinates to facilitate productivity or overcome difficult aspects of work.
11. Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.
12. Maintains records of such matters as inventory, personnel, orders, supplies, and machine maintenance.
13. Identifies and resolves discrepancies or errors.
14. Compiles reports and information required by management or governmental agencies.
15. Plans layout of stockroom, warehouse, or other storage areas, considering turnover, size, weight, and related factors pertaining to items stored.
16. Inspects equipment for defects and notifies maintenance personnel or outside service contractors for repairs.
17. Analyzes financial activities of establishment or department and assists in planning budget.
18. Computes figures, such as balances, totals, and commissions.
19. Requisitions supplies.
Knowledge elements are ranked by importance.
83 Administration and Management
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
63 English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
58 Personnel and Human Resources
Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems
58 Education and Training
Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
54 Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations
54 Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
50 Law, Government and Jurisprudence
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
46 Public Safety and Security
Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property
38 Computers and Electronics
Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
38 Production and Processing
Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
38 Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance
Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
21 Engineering and Technology
Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications
17 Philosophy and Theology
Knowledge of different philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture
Knowledge of design techniques, principles, tools and instruments involved in the production and use of precision technical plans, blueprints, drawings, and models
Knowledge and prediction of physical principles, laws, and applications including air, water, material dynamics, light, atomic principles, heat, electric theory, earth formations, and meteorological and related natural phenomena
8 Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
8 Therapy and Counseling
Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
8 Sales and Marketing
Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems
8 Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
Skills elements are ranked by importance.
83 Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job
79 Time Management
Managing one's own time and the time of others
Talking to others to effectively convey information
Assessing how well one is doing when learning or doing something
75 Reading Comprehension
Understanding written sentences and paragraphs in work related documents
Adjusting actions in relation to others' actions
67 Active Listening
Listening to what other people are saying and asking questions as appropriate
67 Critical Thinking
Using logic and analysis to identify the strengths and weaknesses of different approaches
67 Problem Identification
Identifying the nature of problems
Teaching others how to do something
63 Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
Communicating effectively with others in writing as indicated by the needs of the audience
58 Implementation Planning
Developing approaches for implementing an idea
58 Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
54 Information Organization
Finding ways to structure or classify multiple pieces of information
54 Idea Generation
Generating a number of different approaches to problems
54 Idea Evaluation
Evaluating the likely success of an idea in relation to the demands of the situation
54 Learning Strategies
Using multiple approaches when learning or teaching new things
Developing an image of how a system should work under ideal conditions
50 Information Gathering
Knowing how to find information and identifying essential information
46 Product Inspection
Inspecting and evaluating the quality of products
46 Identification of Key Causes
Identifying the things that must be changed to achieve a goal
46 Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures
46 Systems Perception
Determining when important changes have occurred in a system or are likely to occur
46 Systems Evaluation
Looking at many indicators of system performance, taking into account their accuracy
Using mathematics to solve problems
46 Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
42 Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
38 Identifying Downstream Consequences
Determining the long-term outcomes of a change in operations
33 Active Learning
Working with new material or information to grasp its implications
Persuading others to approach things differently
33 Operations Analysis
Analyzing needs and product requirements to create a design
Reorganizing information to get a better approach to problems or tasks
33 Equipment Selection
Determining the kind of tools and equipment needed to do a job
25 Service Orientation
Actively looking for ways to help people
Bringing others together and trying to reconcile differences
Conducting tests to determine whether equipment, software, or procedures are operating as expected
17 Operation and Control
Controlling operations of equipment or systems
Determining what is causing an operating error and deciding what to do about it
8 Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly
Using scientific methods to solve problems
Installing equipment, machines, wiring, or programs to meet specifications
4 Equipment Maintenance
Performing routine maintenance and determining when and what kind of maintenance is needed .
Abilities elements are ranked by importance.
100 Oral Expression
The ability to communicate information and ideas in speaking so others will understand
92 Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences
92 Written Expression
The ability to communicate information and ideas in writing so others will understand
83 Written Comprehension
The ability to read and understand information and ideas presented in writing
79 Near Vision
The ability to see details of objects at a close range (within a few feet of the observer)
79 Speech Clarity
The ability to speak clearly so that it is understandable to a listener
71 Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly
71 Mathematical Reasoning
The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem
67 Fluency of Ideas
The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.
67 Time Sharing
The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
67 Inductive Reasoning
The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.
67 Information Ordering
The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
67 Category Flexibility
The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.
67 Deductive Reasoning
The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.
The ability to remember information such as words, numbers, pictures, and procedures
58 Selective Attention
The ability to concentrate and not be distracted while performing a task over a period of time
58 Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
58 Speech Recognition
The ability to identify and understand the speech of another person
54 Trunk Strength
The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
50 Perceptual Speed
The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object
50 Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
46 Finger Dexterity
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
42 Speed of Closure
The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern
42 Manual Dexterity
The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects
42 Auditory Attention
The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds
42 Extent Flexibility
The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
42 Spatial Orientation
The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self
38 Response Orientation
The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
33 Static Strength
The ability to exert maximum muscle force to lift, push, pull, or carry objects
33 Arm-Hand Steadiness
The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position
29 Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
25 Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
25 Far Vision
The ability to see details at a distance
The ability to exert one's self physically over long periods of time without getting winded or out of breath
25 Multilimb Coordination
The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion
21 Speed of Limb Movement
The ability to quickly move the arms or legs
21 Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are focused forward
21 Control Precision
The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions
17 Sound Localization
The ability to tell the direction from which a sound originated
17 Glare Sensitivity
The ability to see objects in the presence of glare or bright lighting
17 Night Vision
The ability to see under low light conditions
17 Gross Body Equilibrium
The ability to keep or regain one's body balance or stay upright when in an unstable position
13 Dynamic Strength
The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue
13 Depth Perception
The ability to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer
13 Explosive Strength
The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object
13 Visual Color Discrimination
The ability to match or detect differences between colors, including shades of color and brightness
8 Gross Body Coordination
The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion
8 Hearing Sensitivity
The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness
Work activities elements are ranked by importance.
92 Coordinating Work and Activities of Others
Coordinating members of a work group to accomplish tasks.
88 Guiding, Directing and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.
83 Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
83 Performing Administrative Activities
Approving requests, handling paperwork, and performing day-to-day administrative tasks.
83 Coaching and Developing Others
Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
83 Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
79 Staffing Organizational Units
Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.
79 Communicating With Other Workers
Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
79 Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and prioritizing and organizing one's own work.
79 Documenting or Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
75 Evaluating Information Against Standards
Evaluating information against a set of standards and verifying that it is correct.
75 Scheduling Work and Activities
Scheduling events, programs, activities, as well as the work of others.
71 Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
71 Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
71 Resolving Conflict or Negotiating with Others
Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
67 Judging Qualities of Things, Services, or People
Making judgments about or assessing the value, importance, or quality of things or people.
67 Estimating Needed Characteristics
Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.
67 Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
67 Interacting With Computers
Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.
67 Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
63 Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
63 Interpreting Meaning of Information to Others
Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
58 Implementing Ideas or Programs
Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
58 Developing Objectives and Strategies
Establishing long range objectives and specifying the strategies and actions to achieve these objectives.
58 Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
58 Updating and Using Job-Relevant Knowledge
Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
54 Monitor Processes, Material, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
54 Teaching Others
Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
54 Providing Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
46 Thinking Creatively
Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
42 Assisting and Caring for Others
Providing assistance or personal care to others.
38 Handling and Moving Objects
Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
33 Performing General Physical Activities
Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
33 Inspecting Equipment, Structures, or Material
Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
29 Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
25 Selling or Influencing Others
Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
13 Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
8 Drafting and Specifying Technical Devices
Providing documentation, detailed instructions, drawings, or specifications to inform others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
8 Repairing and Maintaining Electrical Equipment
Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
8 Performing For or Working With Public
Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.
4 Repairing and Maintaining Mechanical Equipment
Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
4 Operating Vehicles or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .
96 (F) Indoors
How frequently does this job require the worker to work: Indoors
93 (I) Supervise, Coach, Train Others
How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?
79 (F) Sitting
How much time in a usual work period does the worker spend: Sitting?
77 (I) Importance of Being Sure All Is Done
How important is it to be sure that all the details of this job are performed and everything is done completely?
77 (I) Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
75 (C) Job-Required Social Interaction
How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?
71 (R) Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
70 (I) Coordinate or Lead Others
How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?
60 (I) Importance of Being Aware of New Events
How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?
50 (E) Frustrating Circumstances
To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?
50 (F) Standing
How much time in a usual work period does the worker spend: Standing?
50 (S) Consequence of Error
How serious would the result usually be if the worker made a mistake that was not readily correctable?
46 (F) Walking or Running
How much time in a usual work period does the worker spend: Walking or running?
44 (O) Objective or Subjective Information
How objective or subjective is the information communicated in this job?
42 (A) Degree of Automation
Indicate the level of automation of this job.
42 (F) Frequency in Conflict Situations
How frequently do the job requirements place the worker in conflict situations?
40 (I) Take a Position Opposed to Others
How important are interactions requiring the worker to: Take a position opposed to coworkers or others?
38 (F) Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
33 (H) Responsible for Health and Safety of Others
How responsible is the worker for others' health and safety on this job?
29 (F) Making Repetitive Motions
How much time in a usual work period does the worker spend: Making repetitive motions?
29 (F) Using Hands on Objects, Tools, Controls
How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?
25 (F) Kneeling, Crouching or Crawling
How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?
23 (I) Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
23 (I) Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
23 (I) Persuade Someone to a Course of Action
How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?
23 (I) Provide a Service to Others
How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?
21 (F) Contaminants
How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?
20 (I) Deal With External Customers
How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?
17 (F) Sounds or Noise Levels Are Distracting
How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?
17 (F) Bending or Twisting the Body
How much time in a usual work period does the worker spend: Bending or twisting the body?
17 (F) Extremely Bright or Inadequate Lighting
How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?
13 (F) Hazardous Situations
How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns
13 (F) Special Uniform
How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?
13 (F) Common Protective or Safety Attire
How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?
13 (F) Outdoors
How frequently does this job require the worker to work: Outdoors
10 (D) Hazardous Situations
If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns
8 (F) Hazardous Equipment
How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
8 (F) Cramped Work Space, Awkward Positions
How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?
8 (F) Climbing Ladders, Scaffolds, Poles, etc.
How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?
8 (F) Keeping or Regaining Balance
How much time in a usual work period does the worker spend: Keeping or regaining balance?
7 (D) Hazardous Equipment
If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
7 (L) Hazardous Equipment
What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
7 (L) Hazardous Situations
What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns
4 (F) High Places
How often does this job require the worker to be exposed to high places? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
4 (F) Hazardous Conditions
How often does this job require the worker to be exposed to hazardous conditions? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
4 (F) Very Hot
How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?
3 (D) Hazardous Conditions
If injury, due to exposure to hazardous conditions, were to occur while performing this job, how serious would be the likely outcome? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
2 (L) Hazardous Conditions
What is the likelihood that the worker would be injured as a result of being exposed to hazardous conditions while performing this job? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
Interest elements are ranked by occupational interest.
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Work values elements are ranked by extent.
73 Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
70 Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
66 Recognition-Mean Extent
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
65 Working Conditions-Mean Extent
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
64 Relationships-Mean Extent
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
61 Support-Mean Extent
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Workers on this job give directions and instructions to others
Workers on this job plan their work with little supervision
Workers on this job are busy all the time
Workers on this job make decisions on their own
75 Working Conditions
Workers on this job have good working conditions
72 Ability Utilization
Workers on this job make use of their individual abilities
Workers on this job get a feeling of accomplishment
Workers on this job have steady employment
66 Moral Values
Workers on this job are never pressured to do things that go against their sense of right and wrong
Workers on this job try out their own ideas
Workers on this job have co-workers who are easy to get along with
66 Company Policies and Practices
Workers on this job are treated fairly by the company
Workers on this job have something different to do every day
Workers on this job are paid well in comparison with other workers
Workers on this job have opportunities for advancement
63 Supervision, Technical
Workers on this job have supervisors who train their workers well
59 Social Status
Workers on this job are looked up to by others in their company and their community
Workers on this job receive recognition for the work they do
59 Social Service
Workers on this job have work where they do things for other people
56 Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management
Workers on this job do their work alone
|DOT91 (Dictionary of Occupational Titles):||
922137010 Senior-Commissary Agent
959137010 Dispatcher, Chief, Service or Work
959137018 Order Dispatcher, Chief
789137010 Boxing-and-Pressing Supervisor
229137014 Yard Supervisor
217132010 Proof-Machine-Operator Supervisor
221137018 Supervisor, Production Control
203132010 Supervisor, Telegraphic-Typewriter Operators
209137010 Mailroom Supervisor
239137026 Supervisor, Public Message Service
249137030 Supervisor, Real-Estate Office
239137018 Route Supervisor
248137010 Booking Supervisor
222137030 Shipping-and-Receiving Supervisor
239132010 Supervisor, Telephone Clerks
206137010 Supervisor, Files
216132014 Supervisor, Securities Vault
210132010 Supervisor, Audit Clerks
213132010 Supervisor, Computer Operations
222137022 Mailroom Supervisor
243137010 Supervisor, Mails
222137018 Magazine Supervisor
216137010 Cost-and-Sales-Record Supervisor
203137014 Typing Section Chief
248137014 Purchasing-and-Claims Supervisor
381137014 Supervisor, Central Supply
203132014 Supervisor, Transcribing Operators
203137010 Supervisor, Word Processing
222137010 Film-Vault Supervisor
109137010 Shelving Supervisor
221132010 Chief Clerk, Measurement Department
229137010 Sack-Department Supervisor
222137034 Stock Supervisor
211137018 Supervisor, Money-Room
292137010 Coin-Machine-Collector Supervisor
215137014 Supervisor, Payroll
202132010 Supervisor, Steno Pool
222137050 Vault Cashier
230137014 Supervisor, Delivery Department
215137018 Supervisor, Force Adjustment
209137018 Supervisor, Agency Appointments
209132010 Supervisor, Personnel Clerks
219137010 Field Cashier
239137022 Service Observer, Chief
375137022 Secretary of Police
215137010 Crew Scheduler, Chief
207137010 Chief Clerk, Print Shop
235132014 Communication-Center Coordinator
221137010 Control Clerk, Head
235137010 Telephone Operator, Chief
216132010 Supervisor, Accounting Clerks
219132022 Supervisor, Underwriting Clerks
222137038 Stock-Control Supervisor
219132014 Supervisor, Trust Accounts
222137042 Supervisor, Assembly Stock
222137046 Tool-Crib Supervisor
214137018 Rate Supervisor
219132010 Supervisor, Policy-Change Clerks
209137026 Supervisor, Marking Room
221137014 Supervisor, Production Clerks
|AIM97 (Apprenticeship Information Management):||
|CEN90 (1990 Census Occupations):||
389 Administrative Support Occupations, N.E.C.
304 Supervisors, Computer Equipment Operators
305 Supervisors, Financial Records Processing
303 Supervisors, General Office
307 Supervisors, Distribution, Scheduling and Adjusting Clerks
306 Chief Communications Operators
|CIP90 (Classification of Instructional Programs):||
110301 Data Processing Tech./Technician
520204 Office Supervision and Management
520201 Business Administration and Management, General
520203 Logistics and Materials Management
200301 Clothing, Apparel and Textile Workers and Managers, General
520205 Operations Management and Supervision
430103 Criminal Justice/Law Enforcement Administration
080709 General Distribution Operations
200303 Commercial Garment and Apparel Worker
521201 Management Information Systems and Business Data Processing,
521205 Business Computer Facilities Operator
|GOE93 (Guide for Occupational Exploration):||
070501 Records Processing: Coordinating and Scheduling
070601 Clerical Machine Operation: Computer Operation
050902 Material Control: Estimating, Scheduling, and Record Keeping
070406 Oral Communications: Switchboard Services
070602 Clerical Machine Operation: Keyboard Machine Operation
050901 Material Control: Shipping, Receiving, and Stock Checking
070405 Oral Communications: Information Transmitting and Receiving
051201 Elemental Work: Mechanical: Supervision
060201 Production Work: Supervision
070702 Clerical Handling: Sorting and Distrubtion
110204 Educational and Library Services: Library Services
070203 Mathematical Detail: Statistical Reporting and Analysis
070703 Clerical Handling: General Clerical Work
050903 Material Control: Verifying, Recording, and Marking
070104 Administrative Detail: Financial Work
070202 Mathematical Detail: Accounting
070205 Mathematical Detail: Payroll and Timekeeping
070504 Records Processing: Routing and Distribution
051005 Crafts: Reproduction
070102 Administrative Detail: Administration
070503 Records Processing: Record Preparation and Maintenance
070201 Mathematical Detail: Bookkeeping and Auditing
|MOC97 (Military Occupational Codes):||
1370 Warehouse and Storage Officer
1913 Stores Officer
1935 Ships Store Officer
9715 ADP Production Officer
1935 Ships Store Officer
1370 Warehouse and Storage Officer
9715 ADP Production Officer
1913 Stores Officer
1530 Stock Control Officer, Requirements
1515 Inventory Control Methods Officer
1515 Inventory Control Methods Officer
1530 Stock Control Officer, Requirements
2T071 Traffic Management
55B Ammunition Specialist
74C Record Telecommunications Operator-Maintainer
2S072 Supply Systems Analysis
2S071 Supply Management
EB Marine Environment-Explosives Handling-Team Supervis.
74G Telecommunications Computer Operator-Maintainer
EA Marine Environment-Explosives Handling- Hatch Suprvsr
3S072 Personnel System Management (PSM)
53C Systems Automation Acquisition
4A171 Medical Materiel
71L Administrative Specialist
73C Finance Specialist
73D Accounting Specialist
4A191 Medical Materiel
74B Information Systems Operator-Analyst
3A071 Information Management
4A100 Medical Materiel Manager
92A Automated Logistical Specialist
92Y Unit Supply Specialist
75H Personnel Services Specialist
920A Property Accounting Technician
920B Supply Systems Technician
1C072 Operations Resource Management
3E000 Civil Engineer Manager
GM Gunner's Mate
75F Personnel Information System Management Specialist
76J Medical Supply Specialist
6F070 Financial Management And Services
93P Aviation Operations Specialist
74Z Information Systems Chief
910A Ammunition Technician
49 Explosive Loading
420A Military Personnel Technician
3C171 Radio Communications Systems
DP Data Processing Technicians
0161 Postal Clerk
4038 Data Control Specialist
4099 Data Processing Chief
GM Gunner's Mates
3441 Naf Audit Technician
8013 Naval Aviation Logistics Command Management Information System (NALCOMIS) Supply Data Base Administrator (DBA)
3432 Disbursing Technician
4034 Computer Operator
CTO Cryptologic Technician Communications
PC Postal Clerks
DK Disbursing Clerks
4025 Network Control Specialist
3451 Fiscal/Budget Technician
2311 Ammunition Technician
7041 Aviation Operations Specialist
0481 Landing Support Specialist
AC Air Traffic Controllers
0193 Personnel/Administrative Chief
2820 SNAP II Supply and Financial Management (SFM) Functional Area Supervisor
2340 Ammunition Officer
0431 Embarkation/Logistics And Combat Service Support (Css) Specialist
3043 Supply Administration And Operations Clerk
AK Aviation Storekeepers
2549 Communication Center Chief
2340 Ammunition Officer
3051 Warehouse Clerk
2542 Communication Center Operator
|OES98 (Occupational Employment Statistics):||
51002 First-Line Supervisors and Managers/Supervisors - Clerical and Adminis
|OPM97 (Office of Personnel Management Occupations):||
2144 Cargo Scheduling
1897 Customs Aid
2102 Transportation Clerk and Assistant
1981 Agricultural Commodity Aid
2003 Supply Program Management
2001 General Supply
2010 Inventory Management
2005 Supply Clerical and Technician
2161 Marine Cargo
1106 Procurement Clerical and Technician
0388 Cryptographic Equipment Operation
6912 Materials Examining and Identifying
0501 Financial Administration and Program
0027 Crop Insurance Administration
6967 Personal Flight Equipment Handling
6910 Materials Expediting
1046 Language Clerical
0086 Security Clerical and Assistance
0026 Park Technician
1152 Production Control
1107 Property Disposal Clerical and Technician
0394 Communications Clerical
9991 Supply Officer
0390 Telecommunications Processing
0998 Claims Clerical
0540 Voucher Examining
0622 Medical Supply Aide and Technician
0593 Insurance Accounts
0590 Time and Leave
0561 Budget Clerical and Assistance
0547 Benefit-Payment Roll
0503 Financial Clerical and Assistance
0544 Civilian Pay
0392 General Telecommunications
0525 Accounting Technician
6701 Misc Manufacture & Repair Shop Operation
5424 Weighing Machine Operating
6904 Tools and Parts Attending
6907 Materials Handler
0545 Military Pay
0305 Mail and File
0326 Office Automation Clerical and Assistance
0399 Administration and Office Support Student Trainee
0319 Closed Microphone Reporting
0316 Clerk-Dictating Machine Transcribing
0313 Work Unit Supervising
0309 Correspondence Clerk
0332 Computer Operation
0304 Information Receptionist
0303 Miscellaneous Clerk and Assistant
3511 Laboratory Working
0134 Intelligence Aid and Clerk
0204 Military Personnel Clerical and Technician
0203 Personnel Clerical and Assistance
0312 Clerk-Stenographer and Reporter
0356 Data Transcriber
0382 Telephone Operating
0362 Electric Accounting Machine Project Planning
0361 Equal Opportunity Assistance
0360 Equal Opportunity Compliance
1531 Statistical Assistant
0359 Electric Accounting Machine Operation
0342 Support Services Administration
0351 Printing Clerical
0350 Equipment Operator
0344 Management and Program Clerical and Assistance
|SOC98 (Standard Occupational Classification):||
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers