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CODE: 53108 TITLE: Transit Clerks DEFINITION: Sort, record, prove, and prepare transit items for mailing to or from out-of-city banks to ensure correct routing and prompt collection. TASKS: 1. Operates machines to encode, add, cancel, photocopy, and sort checks, drafts, and money orders for collection and prove records of transactions. 2. Places checks into machine that encodes amounts in magnetic ink, adds amounts, and cancels check. 3. Enters amount of each check, using keyboard. 4. Places encoded checks in sorter and activates machine to automatically microfilm, sort, and total checks according to bank drawn on. 5. Reads check and enters data, such as amount, bank, or account number, using keyboard. 6. Records, sorts, and proves other transaction documents, such as deposit and withdrawal slips, using proof machine. 7. Encodes correct amount or prepares transaction correction record, if error is found. 8. Observes panel light to note check machine cannot read. 9. Compares machine totals to listing received with batch of checks and rechecks each item if totals differ. 10. Enters commands to transfer data from machine to computer. 11. Manually sorts and lists items for proof or collection. 12. Bundles sorted check with tape listing each item to prepare checks, drawn on other banks, for collection. 13. Cleans equipment and replaces printer ribbons, film, and tape. 14. Operates separate photocopying machine. KNOWLEDGE: Knowledge elements are ranked by importance. 92 Clerical Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology 67 Computers and Electronics Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming 58 Mathematics Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications 42 Mechanical Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance 38 English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar 29 Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems 25 Communications and Media Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media 25 Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data 17 Production and Processing Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods 17 Public Safety and Security Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property 13 Engineering and Technology Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications 8 Administration and Management Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods 8 Law, Government and Jurisprudence Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process 4 Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques SKILLS: Skills elements are ranked by importance. 75 Mathematics Using mathematics to solve problems 71 Problem Identification Identifying the nature of problems 67 Reading Comprehension Understanding written sentences and paragraphs in work related documents 67 Product Inspection Inspecting and evaluating the quality of products 54 Writing Communicating effectively with others in writing as indicated by the needs of the audience 54 Monitoring Assessing how well one is doing when learning or doing something 54 Information Organization Finding ways to structure or classify multiple pieces of information 54 Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly 50 Operation and Control Controlling operations of equipment or systems 50 Equipment Maintenance Performing routine maintenance and determining when and what kind of maintenance is needed 33 Identification of Key Causes Identifying the things that must be changed to achieve a goal 33 Information Gathering Knowing how to find information and identifying essential information 29 Solution Appraisal Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts 21 Troubleshooting Determining what is causing an operating error and deciding what to do about it 21 Critical Thinking Using logic and analysis to identify the strengths and weaknesses of different approaches 21 Time Management Managing one's own time and the time of others 17 Installation Installing equipment, machines, wiring, or programs to meet specifications 17 Speaking Talking to others to effectively convey information 17 Active Listening Listening to what other people are saying and asking questions as appropriate 13 Idea Evaluation Evaluating the likely success of an idea in relation to the demands of the situation 13 Active Learning Working with new material or information to grasp its implications 13 Synthesis/Reorganization Reorganizing information to get a better approach to problems or tasks 13 Equipment Selection Determining the kind of tools and equipment needed to do a job 13 Learning Strategies Using multiple approaches when learning or teaching new things 8 Visioning Developing an image of how a system should work under ideal conditions 8 Judgment and Decision Making Weighing the relative costs and benefits of a potential action 8 Instructing Teaching others how to do something 8 Idea Generation Generating a number of different approaches to problems 4 Service Orientation Actively looking for ways to help people 4 Systems Evaluation Looking at many indicators of system performance, taking into account their accuracy 4 Coordination Adjusting actions in relation to others' actions 4 Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job 4 Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures 4 Testing Conducting tests to determine whether equipment, software, or procedures are operating as expected 4 Repairing Repairing machines or systems using the needed tools . ABILITIES: Abilities elements are ranked by importance. 55 Written Comprehension The ability to read and understand information and ideas presented in writing 55 Near Vision The ability to see details of objects at a close range (within a few feet of the observer) 50 Information Ordering The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations. 50 Number Facility The ability to add, subtract, multiply, or divide quickly and correctly 50 Perceptual Speed The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object 50 Wrist-Finger Speed The ability to make fast, simple, repeated movements of the fingers, hands, and wrists 45 Category Flexibility The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way. 45 Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects 40 Manual Dexterity The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects 35 Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 35 Memorization The ability to remember information such as words, numbers, pictures, and procedures 30 Multilimb Coordination The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion 30 Control Precision The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions 25 Deductive Reasoning The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense. 20 Extent Flexibility The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs 20 Written Expression The ability to communicate information and ideas in writing so others will understand 15 Speech Recognition The ability to identify and understand the speech of another person 15 Trunk Strength The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing 15 Inductive Reasoning The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together. 15 Mathematical Reasoning The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem 15 Arm-Hand Steadiness The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position 15 Visual Color Discrimination The ability to match or detect differences between colors, including shades of color and brightness 15 Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences 10 Time Sharing The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) 10 Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged 5 Fluency of Ideas The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas. 5 Auditory Attention The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds 5 Hearing Sensitivity The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness 5 Static Strength The ability to exert maximum muscle force to lift, push, pull, or carry objects 5 Speech Clarity The ability to speak clearly so that it is understandable to a listener 5 Flexibility of Closure The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material 5 Explosive Strength The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object 5 Spatial Orientation The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self 5 Speed of Closure The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern 5 Speed of Limb Movement The ability to quickly move the arms or legs 5 Gross Body Coordination The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion 5 Stamina The ability to exert one's self physically over long periods of time without getting winded or out of breath 5 Oral Expression The ability to communicate information and ideas in speaking so others will understand 5 Reaction Time The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears 5 Far Vision The ability to see details at a distance 5 Originality The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem WORK ACTIVITIES: Work activities elements are ranked by importance. 79 Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data. 75 Documenting or Recording Information Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording. 63 Getting Information Needed to Do the Job Observing, receiving, and otherwise obtaining information from all relevant sources. 58 Evaluating Information Against Standards Evaluating information against a set of standards and verifying that it is correct. 58 Handling and Moving Objects Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards. 54 Monitor Processes, Material, or Surroundings Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished. 54 Controlling Machines and Processes Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). 50 Identifying Objects, Actions, and Events Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events. 50 Interacting With Computers Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems. 46 Making Decisions and Solving Problems Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution. 46 Performing Administrative Activities Approving requests, handling paperwork, and performing day-to-day administrative tasks. 42 Analyzing Data or Information Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts. 33 Communicating With Other Workers Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. 29 Organizing, Planning, and Prioritizing Developing plans to accomplish work, and prioritizing and organizing one's own work. 25 Updating and Using Job-Relevant Knowledge Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions. 21 Performing General Physical Activities Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials. 21 Repairing and Maintaining Electrical Equipment Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. 21 Repairing and Maintaining Mechanical Equipment Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. 17 Communicating With Persons Outside Organization Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. 17 Establishing and Maintaining Relationships Developing constructive and cooperative working relationships with others. 13 Resolving Conflict or Negotiating with Others Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others. 13 Interpreting Meaning of Information to Others Translating or explaining what information means and how it can be understood or used to support responses or feedback to others. 13 Coordinating Work and Activities of Others Coordinating members of a work group to accomplish tasks. 13 Inspecting Equipment, Structures, or Material Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects. 8 Estimating Needed Characteristics Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity. 8 Performing For or Working With Public Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests. 8 Implementing Ideas or Programs Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products. 8 Judging Qualities of Things, Services, or People Making judgments about or assessing the value, importance, or quality of things or people. 4 Selling or Influencing Others Convincing others to buy merchandise/goods, or otherwise changing their minds or actions. 4 Assisting and Caring for Others Providing assistance or personal care to others. 4 Monitoring and Controlling Resources Monitoring and controlling resources and overseeing the spending of money. 4 Thinking Creatively Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. 4 Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members. 4 Teaching Others Identifying educational needs, developing formal training programs or classes, and teaching or instructing others. 4 Guiding, Directing and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates. 4 Coaching and Developing Others Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills. 4 Scheduling Work and Activities Scheduling events, programs, activities, as well as the work of others. WORK CONTEXT: Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) . 100 (F) Indoors How frequently does this job require the worker to work: Indoors 76 (I) Importance of Being Sure All Is Done How important is it to be sure that all the details of this job are performed and everything is done completely? 76 (I) Importance of Being Exact or Accurate How important is being very exact or highly accurate in performing this job? 65 (F) Sitting How much time in a usual work period does the worker spend: Sitting? 60 (I) Importance of Repeating Same Tasks How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? 60 (F) Using Hands on Objects, Tools, Controls How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls? 55 (F) Making Repetitive Motions How much time in a usual work period does the worker spend: Making repetitive motions? 40 (F) Standing How much time in a usual work period does the worker spend: Standing? 37 (A) Degree of Automation Indicate the level of automation of this job. 36 (I) Pace Determined by Speed of Equipment How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.) 33 (S) Consequence of Error How serious would the result usually be if the worker made a mistake that was not readily correctable? 32 (I) Importance of Being Aware of New Events How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job? 25 (F) Bending or Twisting the Body How much time in a usual work period does the worker spend: Bending or twisting the body? 20 (F) Kneeling, Crouching or Crawling How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling? 20 (F) Walking or Running How much time in a usual work period does the worker spend: Walking or running? 16 (I) Provide a Service to Others How important are interactions requiring the worker to: Provide a service to others (e.g., customers)? 15 (F) Special Uniform How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel? 13 (O) Objective or Subjective Information How objective or subjective is the information communicated in this job? 13 (E) Frustrating Circumstances To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job? 10 (C) Job-Required Social Interaction How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it? 10 (F) Climbing Ladders, Scaffolds, Poles, etc. How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc? 8 (I) Coordinate or Lead Others How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)? 5 (F) Keeping or Regaining Balance How much time in a usual work period does the worker spend: Keeping or regaining balance? 5 (F) Common Protective or Safety Attire How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device? 5 (F) Frequency in Conflict Situations How frequently do the job requirements place the worker in conflict situations? 5 (F) Extremely Bright or Inadequate Lighting How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions? 4 (I) Supervise, Coach, Train Others How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees? 4 (I) Deal With External Customers How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)? 3 (R) Responsibility for Outcomes and Results How responsible is the worker for work outcomes and results of other workers? INTERESTS: Interest elements are ranked by occupational interest. 94 Conventional Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. 50 Enterprising Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. 33 Realistic Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. 28 Social Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. 17 Investigative Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. 11 Artistic Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules. WORK VALUES: Work values elements are ranked by extent. 64 Support-Mean Extent Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. 56 Working Conditions-Mean Extent Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. 48 Relationships-Mean Extent Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. 39 Achievement-Mean Extent Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. 31 Recognition-Mean Extent Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. 29 Independence-Mean Extent Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. 78 Working Conditions Workers on this job have good working conditions 72 Moral Values Workers on this job are never pressured to do things that go against their sense of right and wrong 66 Activity Workers on this job are busy all the time 66 Company Policies and Practices Workers on this job are treated fairly by the company 66 Supervision, Human Relations Workers on this job have supervisors who back up their workers with management 63 Independence Workers on this job do their work alone 63 Security Workers on this job have steady employment 59 Supervision, Technical Workers on this job have supervisors who train their workers well 47 Co-workers Workers on this job have co-workers who are easy to get along with 41 Advancement Workers on this job have opportunities for advancement 41 Achievement Workers on this job get a feeling of accomplishment 38 Compensation Workers on this job are paid well in comparison with other workers 38 Ability Utilization Workers on this job make use of their individual abilities 38 Responsibility Workers on this job make decisions on their own 38 Social Status Workers on this job are looked up to by others in their company and their community 38 Autonomy Workers on this job plan their work with little supervision 34 Recognition Workers on this job receive recognition for the work they do 28 Variety Workers on this job have something different to do every day 25 Social Service Workers on this job have work where they do things for other people 13 Creativity Workers on this job try out their own ideas 13 Authority Workers on this job give directions and instructions to others CROSSWALKS:
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