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CODE: 55332
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TITLE: Interviewing Clerks, Except Personnel and Social Welfare

DEFINITION: Interview public to obtain information. Contact persons by telephone, mail, or in person for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms. Exclude workers whose primary duty is processing applications.

  • TASKS
  • KNOWLEDGE
  • SKILLS
  • ABILITIES
  • WORK ACTIVITIES
  • WORK CONTEXT
  • INTERESTS
  • WORK VALUES
  • CROSSWALKS


    TASKS:

    1. Contacts persons at home, place of business, or field location, by telephone, mail, or in person.

    2. Asks questions to obtain various specified information, such as person's name, address, age, religion, and state of residency.

    3. Records results and data from interview or survey, using computer or specified form.

    4. Assists person in filling out application or questionnaire.

    5. Compiles and sorts data from interview and reviews to correct errors.

    6. Explains reason for questioning, and other specified information.

    KNOWLEDGE:
    Knowledge elements are ranked by importance.

    71 Clerical
    Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology

    67 Computers and Electronics
    Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming

    58 English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

    50 Telecommunications
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems

    46 Mathematics
    Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications

    46 Personnel and Human Resources
    Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems

    42 Communications and Media
    Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media

    38 Psychology
    Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders

    21 Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

    17 Administration and Management
    Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

    17 Therapy and Counseling
    Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects

    13 Geography
    Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics

    8 Sociology and Anthropology
    Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins

    8 Education and Training
    Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles

    4 Foreign Language
    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation

    4 Engineering and Technology
    Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications

    4 Sales and Marketing
    Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems

    4 Economics and Accounting
    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data

    4 Public Safety and Security
    Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property

    4 Law, Government and Jurisprudence
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

    SKILLS:
    Skills elements are ranked by importance.

    92 Active Listening
    Listening to what other people are saying and asking questions as appropriate

    83 Speaking
    Talking to others to effectively convey information

    75 Reading Comprehension
    Understanding written sentences and paragraphs in work related documents

    71 Information Gathering
    Knowing how to find information and identifying essential information

    50 Writing
    Communicating effectively with others in writing as indicated by the needs of the audience

    50 Social Perceptiveness
    Being aware of others' reactions and understanding why they react the way they do

    46 Information Organization
    Finding ways to structure or classify multiple pieces of information

    42 Instructing
    Teaching others how to do something

    42 Product Inspection
    Inspecting and evaluating the quality of products

    42 Time Management
    Managing one's own time and the time of others

    42 Coordination
    Adjusting actions in relation to others' actions

    42 Problem Identification
    Identifying the nature of problems

    38 Monitoring
    Assessing how well one is doing when learning or doing something

    33 Active Learning
    Working with new material or information to grasp its implications

    33 Solution Appraisal
    Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts

    29 Mathematics
    Using mathematics to solve problems

    29 Persuasion
    Persuading others to approach things differently

    29 Service Orientation
    Actively looking for ways to help people

    21 Idea Evaluation
    Evaluating the likely success of an idea in relation to the demands of the situation

    21 Synthesis/Reorganization
    Reorganizing information to get a better approach to problems or tasks

    21 Implementation Planning
    Developing approaches for implementing an idea

    17 Learning Strategies
    Using multiple approaches when learning or teaching new things

    17 Idea Generation
    Generating a number of different approaches to problems

    17 Operation and Control
    Controlling operations of equipment or systems

    17 Visioning
    Developing an image of how a system should work under ideal conditions

    17 Operation Monitoring
    Watching gauges, dials, or other indicators to make sure a machine is working properly

    17 Critical Thinking
    Using logic and analysis to identify the strengths and weaknesses of different approaches

    13 Judgment and Decision Making
    Weighing the relative costs and benefits of a potential action

    13 Systems Perception
    Determining when important changes have occurred in a system or are likely to occur

    13 Equipment Selection
    Determining the kind of tools and equipment needed to do a job

    8 Management of Material Resources
    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work

    8 Testing
    Conducting tests to determine whether equipment, software, or procedures are operating as expected

    8 Operations Analysis
    Analyzing needs and product requirements to create a design

    4 Negotiation
    Bringing others together and trying to reconcile differences

    4 Identification of Key Causes
    Identifying the things that must be changed to achieve a goal

    4 Management of Personnel Resources
    Motivating, developing, and directing people as they work, identifying the best people for the job

    4 Troubleshooting
    Determining what is causing an operating error and deciding what to do about it .

    ABILITIES:
    Abilities elements are ranked by importance.

    90 Oral Expression
    The ability to communicate information and ideas in speaking so others will understand

    85 Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences

    80 Speech Clarity
    The ability to speak clearly so that it is understandable to a listener

    60 Written Comprehension
    The ability to read and understand information and ideas presented in writing

    60 Written Expression
    The ability to communicate information and ideas in writing so others will understand

    50 Speech Recognition
    The ability to identify and understand the speech of another person

    45 Information Ordering
    The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.

    40 Near Vision
    The ability to see details of objects at a close range (within a few feet of the observer)

    35 Wrist-Finger Speed
    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists

    30 Selective Attention
    The ability to concentrate and not be distracted while performing a task over a period of time

    30 Memorization
    The ability to remember information such as words, numbers, pictures, and procedures

    25 Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    20 Category Flexibility
    The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.

    20 Perceptual Speed
    The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object

    20 Trunk Strength
    The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing

    20 Fluency of Ideas
    The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.

    20 Auditory Attention
    The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds

    20 Deductive Reasoning
    The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.

    15 Inductive Reasoning
    The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.

    15 Visualization
    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged

    15 Time Sharing
    The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)

    15 Finger Dexterity
    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

    10 Arm-Hand Steadiness
    The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position

    10 Manual Dexterity
    The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects

    10 Hearing Sensitivity
    The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness

    10 Spatial Orientation
    The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self

    10 Mathematical Reasoning
    The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem

    10 Glare Sensitivity
    The ability to see objects in the presence of glare or bright lighting

    10 Extent Flexibility
    The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs

    10 Originality
    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

    10 Speed of Closure
    The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern

    10 Number Facility
    The ability to add, subtract, multiply, or divide quickly and correctly

    10 Response Orientation
    The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts

    5 Flexibility of Closure
    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material

    5 Gross Body Coordination
    The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion

    5 Reaction Time
    The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears

    5 Speed of Limb Movement
    The ability to quickly move the arms or legs

    5 Stamina
    The ability to exert one's self physically over long periods of time without getting winded or out of breath

    5 Multilimb Coordination
    The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion

    5 Control Precision
    The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions

    WORK ACTIVITIES:
    Work activities elements are ranked by importance.

    95 Documenting or Recording Information
    Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

    90 Communicating With Persons Outside Organization
    Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    80 Getting Information Needed to Do the Job
    Observing, receiving, and otherwise obtaining information from all relevant sources.

    75 Processing Information
    Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.

    65 Interacting With Computers
    Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.

    55 Performing For or Working With Public
    Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.

    55 Assisting and Caring for Others
    Providing assistance or personal care to others.

    40 Handling and Moving Objects
    Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.

    40 Evaluating Information Against Standards
    Evaluating information against a set of standards and verifying that it is correct.

    40 Selling or Influencing Others
    Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.

    35 Interpreting Meaning of Information to Others
    Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.

    30 Establishing and Maintaining Relationships
    Developing constructive and cooperative working relationships with others.

    30 Identifying Objects, Actions, and Events
    Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

    30 Performing Administrative Activities
    Approving requests, handling paperwork, and performing day-to-day administrative tasks.

    25 Organizing, Planning, and Prioritizing
    Developing plans to accomplish work, and prioritizing and organizing one's own work.

    25 Analyzing Data or Information
    Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

    25 Resolving Conflict or Negotiating with Others
    Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.

    20 Making Decisions and Solving Problems
    Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

    20 Performing General Physical Activities
    Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.

    20 Scheduling Work and Activities
    Scheduling events, programs, activities, as well as the work of others.

    20 Controlling Machines and Processes
    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

    20 Communicating With Other Workers
    Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    15 Providing Consultation and Advice to Others
    Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

    15 Thinking Creatively
    Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

    15 Monitor Processes, Material, or Surroundings
    Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

    15 Implementing Ideas or Programs
    Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

    15 Updating and Using Job-Relevant Knowledge
    Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.

    10 Inspecting Equipment, Structures, or Material
    Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.

    10 Judging Qualities of Things, Services, or People
    Making judgments about or assessing the value, importance, or quality of things or people.

    10 Operating Vehicles or Equipment
    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

    10 Coordinating Work and Activities of Others
    Coordinating members of a work group to accomplish tasks.

    5 Developing Objectives and Strategies
    Establishing long range objectives and specifying the strategies and actions to achieve these objectives.

    5 Monitoring and Controlling Resources
    Monitoring and controlling resources and overseeing the spending of money.

    5 Repairing and Maintaining Mechanical Equipment
    Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

    5 Repairing and Maintaining Electrical Equipment
    Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

    5 Developing and Building Teams
    Encouraging and building mutual trust, respect, and cooperation among team members.

    5 Teaching Others
    Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.

    5 Estimating Needed Characteristics
    Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.

    5 Guiding, Directing and Motivating Subordinates
    Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.

    5 Coaching and Developing Others
    Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.

    WORK CONTEXT:
    Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .

    95 (F) Indoors
    How frequently does this job require the worker to work: Indoors

    93 (C) Job-Required Social Interaction
    How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?

    75 (F) Sitting
    How much time in a usual work period does the worker spend: Sitting?

    72 (I) Deal With External Customers
    How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?

    64 (I) Importance of Being Sure All Is Done
    How important is it to be sure that all the details of this job are performed and everything is done completely?

    56 (I) Importance of Being Exact or Accurate
    How important is being very exact or highly accurate in performing this job?

    50 (F) Standing
    How much time in a usual work period does the worker spend: Standing?

    35 (F) Using Hands on Objects, Tools, Controls
    How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?

    33 (O) Objective or Subjective Information
    How objective or subjective is the information communicated in this job?

    30 (F) Deal With Unpleasant or Angry People
    How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

    28 (I) Persuade Someone to a Course of Action
    How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?

    25 (F) Frequency in Conflict Situations
    How frequently do the job requirements place the worker in conflict situations?

    20 (I) Coordinate or Lead Others
    How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?

    20 (F) Walking or Running
    How much time in a usual work period does the worker spend: Walking or running?

    20 (I) Provide a Service to Others
    How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?

    20 (E) Frustrating Circumstances
    To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?

    17 (S) Consequence of Error
    How serious would the result usually be if the worker made a mistake that was not readily correctable?

    16 (I) Importance of Repeating Same Tasks
    How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

    15 (F) Making Repetitive Motions
    How much time in a usual work period does the worker spend: Making repetitive motions?

    12 (I) Importance of Being Aware of New Events
    How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?

    12 (I) Supervise, Coach, Train Others
    How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?

    10 (F) Outdoors
    How frequently does this job require the worker to work: Outdoors

    10 (F) Bending or Twisting the Body
    How much time in a usual work period does the worker spend: Bending or twisting the body?

    5 (F) Keeping or Regaining Balance
    How much time in a usual work period does the worker spend: Keeping or regaining balance?

    5 (F) Kneeling, Crouching or Crawling
    How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?

    5 (F) Very Hot
    How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?

    3 (A) Degree of Automation
    Indicate the level of automation of this job.

    INTERESTS:
    Interest elements are ranked by occupational interest.

    83 Conventional
    Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

    61 Social
    Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

    56 Enterprising
    Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

    28 Investigative
    Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

    22 Realistic
    Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

    17 Artistic
    Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

    WORK VALUES:
    Work values elements are ranked by extent.

    48 Support-Mean Extent
    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

    46 Working Conditions-Mean Extent
    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

    45 Relationships-Mean Extent
    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

    39 Achievement-Mean Extent
    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

    32 Recognition-Mean Extent
    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

    25 Independence-Mean Extent
    Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

    59 Moral Values
    Workers on this job are never pressured to do things that go against their sense of right and wrong

    56 Independence
    Workers on this job do their work alone

    56 Working Conditions
    Workers on this job have good working conditions

    53 Activity
    Workers on this job are busy all the time

    50 Supervision, Human Relations
    Workers on this job have supervisors who back up their workers with management

    47 Company Policies and Practices
    Workers on this job are treated fairly by the company

    47 Supervision, Technical
    Workers on this job have supervisors who train their workers well

    44 Achievement
    Workers on this job get a feeling of accomplishment

    41 Co-workers
    Workers on this job have co-workers who are easy to get along with

    41 Advancement
    Workers on this job have opportunities for advancement

    41 Security
    Workers on this job have steady employment

    38 Autonomy
    Workers on this job plan their work with little supervision

    34 Compensation
    Workers on this job are paid well in comparison with other workers

    34 Recognition
    Workers on this job receive recognition for the work they do

    34 Ability Utilization
    Workers on this job make use of their individual abilities

    34 Social Service
    Workers on this job have work where they do things for other people

    34 Variety
    Workers on this job have something different to do every day

    28 Social Status
    Workers on this job are looked up to by others in their company and their community

    25 Authority
    Workers on this job give directions and instructions to others

    19 Creativity
    Workers on this job try out their own ideas

    19 Responsibility
    Workers on this job make decisions on their own

    CROSSWALKS:
    DOT91 (Dictionary of Occupational Titles): 205367042 Registration Clerk
    205367026 Creel Clerk
    205367058 Traffic Checker
    205367054 Survey Worker
    205362018 Hospital-Admitting Clerk
    205367014 Charge-Account Clerk

    AIM97 (Apprenticeship Information Management): No crosswalks

    CEN90 (1990 Census Occupations): 316 Interviewers

    CIP90 (Classification of Instructional Programs): 520401 Administrative Assistant/Secretarial Science, General
    520406 Receptionist

    GOE93 (Guide for Occupational Exploration): 070401 Oral Communications: Interviewing

    MOC97 (Military Occupational Codes): 71G Patient Administration Specialist
    4A051 Health Services Management
    4A031 Health Services Management
    HM Hospital Corpsmen

    OES98 (Occupational Employment Statistics): 55332 Interviewing Clerks, Except Personnel and Social Welfare

    OPM97 (Office of Personnel Management Occupations): 0679 Medical Clerk

    SOC98 (Standard Occupational Classification): 43-4111 Interviewers, Except Eligibility and Loan


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    Revised 20-Aug-15

    CTR-DEC1995