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TITLE: Production, Planning, and Expediting Clerks

DEFINITION: Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties, which are primarily clerical in nature, include reviewing and distributing production schedules and work orders; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work and production problems. Work may also include scheduling workers and estimating costs; routing and delivering parts to ensure production quotas are met; scheduling shipment of parts; keeping inventory of material in departments; ensuring vendors ship merchandise on promised date; and writing special orders for services and merchandise.

  • TASKS
  • KNOWLEDGE
  • SKILLS
  • ABILITIES
  • WORK ACTIVITIES
  • WORK CONTEXT
  • INTERESTS
  • WORK VALUES
  • CROSSWALKS


    TASKS:

    1. Reviews documents, such as production schedules, staffing tables, and specifications to obtain information, such as materials, priorities, and personnel requirements.

    2. Confers with establishment personnel, vendors, and customers to coordinate processing and shipping, and to resolve complaints.

    3. Completes status reports, such as production progress, customer information, and materials inventory.

    4. Compiles schedules and orders, such as personnel assignments, production, work flow, transportation, and maintenance and repair.

    5. Examines documents, materials, and products, and monitors work processes for completeness, accuracy, and conformance to standards and specifications.

    6. Monitors work progress, provides services, such as furnishing permits, tickets, and union information, and directs workers to expedite work flow.

    7. Arranges for delivery and distributes supplies and parts to expedite flow of materials to meet production schedules.

    8. Requisitions and maintains inventory of materials and supplies to meet production demands.

    9. Maintains files, such as maintenance records, bills of lading, and cost reports.

    10. Calculates figures, such as labor and materials amounts, manufacturing costs, and wages, using pricing schedules, adding machine, or calculator.

    KNOWLEDGE:
    Knowledge elements are ranked by importance.

    85 Clerical
    Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology

    70 Production and Processing
    Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods

    65 Mathematics
    Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications

    60 Economics and Accounting
    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data

    55 Transportation
    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations

    45 Administration and Management
    Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

    45 English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

    40 Computers and Electronics
    Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming

    35 Personnel and Human Resources
    Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems

    30 Telecommunications
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems

    30 Communications and Media
    Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media

    25 Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

    20 Geography
    Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics

    15 Engineering and Technology
    Knowledge of equipment, tools, mechanical devices, and their uses to produce motion, light, power, technology, and other applications

    15 Physics
    Knowledge and prediction of physical principles, laws, and applications including air, water, material dynamics, light, atomic principles, heat, electric theory, earth formations, and meteorological and related natural phenomena

    15 Mechanical
    Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance

    15 Public Safety and Security
    Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property

    15 Law, Government and Jurisprudence
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

    10 Building and Construction
    Knowledge of materials, methods, and the appropriate tools to construct objects, structures, and buildings

    10 Sales and Marketing
    Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems

    10 Psychology
    Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders

    10 Foreign Language
    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation

    10 Fine Arts
    Knowledge of theory and techniques required to produce, compose, and perform works of music, dance, visual arts, drama, and sculpture

    5 Design
    Knowledge of design techniques, principles, tools and instruments involved in the production and use of precision technical plans, blueprints, drawings, and models

    5 History and Archeology
    Knowledge of past historical events and their causes, indicators, and impact on particular civilizations and cultures

    5 Philosophy and Theology
    Knowledge of different philosophical systems and religions, including their basic principles, values, ethics, ways of thinking, customs, and practices, and their impact on human culture

    5 Sociology and Anthropology
    Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins

    SKILLS:
    Skills elements are ranked by importance.

    88 Problem Identification
    Identifying the nature of problems

    88 Implementation Planning
    Developing approaches for implementing an idea

    83 Systems Perception
    Determining when important changes have occurred in a system or are likely to occur

    83 Reading Comprehension
    Understanding written sentences and paragraphs in work related documents

    83 Monitoring
    Assessing how well one is doing when learning or doing something

    83 Coordination
    Adjusting actions in relation to others' actions

    79 Time Management
    Managing one's own time and the time of others

    79 Management of Material Resources
    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work

    79 Writing
    Communicating effectively with others in writing as indicated by the needs of the audience

    79 Information Organization
    Finding ways to structure or classify multiple pieces of information

    79 Identification of Key Causes
    Identifying the things that must be changed to achieve a goal

    79 Information Gathering
    Knowing how to find information and identifying essential information

    79 Product Inspection
    Inspecting and evaluating the quality of products

    75 Active Listening
    Listening to what other people are saying and asking questions as appropriate

    75 Idea Evaluation
    Evaluating the likely success of an idea in relation to the demands of the situation

    75 Mathematics
    Using mathematics to solve problems

    75 Speaking
    Talking to others to effectively convey information

    71 Solution Appraisal
    Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts

    67 Identifying Downstream Consequences
    Determining the long-term outcomes of a change in operations

    67 Management of Personnel Resources
    Motivating, developing, and directing people as they work, identifying the best people for the job

    63 Synthesis/Reorganization
    Reorganizing information to get a better approach to problems or tasks

    63 Management of Financial Resources
    Determining how money will be spent to get the work done, and accounting for these expenditures

    63 Critical Thinking
    Using logic and analysis to identify the strengths and weaknesses of different approaches

    58 Systems Evaluation
    Looking at many indicators of system performance, taking into account their accuracy

    58 Active Learning
    Working with new material or information to grasp its implications

    58 Judgment and Decision Making
    Weighing the relative costs and benefits of a potential action

    54 Service Orientation
    Actively looking for ways to help people

    54 Visioning
    Developing an image of how a system should work under ideal conditions

    54 Social Perceptiveness
    Being aware of others' reactions and understanding why they react the way they do

    54 Idea Generation
    Generating a number of different approaches to problems

    50 Negotiation
    Bringing others together and trying to reconcile differences

    50 Operations Analysis
    Analyzing needs and product requirements to create a design

    46 Learning Strategies
    Using multiple approaches when learning or teaching new things

    46 Persuasion
    Persuading others to approach things differently

    38 Instructing
    Teaching others how to do something

    38 Operation and Control
    Controlling operations of equipment or systems

    38 Equipment Selection
    Determining the kind of tools and equipment needed to do a job

    33 Science
    Using scientific methods to solve problems

    25 Troubleshooting
    Determining what is causing an operating error and deciding what to do about it

    25 Operation Monitoring
    Watching gauges, dials, or other indicators to make sure a machine is working properly

    25 Testing
    Conducting tests to determine whether equipment, software, or procedures are operating as expected

    21 Technology Design
    Generating or adapting equipment and technology to serve user needs

    21 Programming
    Writing computer programs for various purposes

    4 Repairing
    Repairing machines or systems using the needed tools

    4 Equipment Maintenance
    Performing routine maintenance and determining when and what kind of maintenance is needed .

    ABILITIES:
    Abilities elements are ranked by importance.

    80 Number Facility
    The ability to add, subtract, multiply, or divide quickly and correctly

    75 Information Ordering
    The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.

    75 Near Vision
    The ability to see details of objects at a close range (within a few feet of the observer)

    70 Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences

    70 Mathematical Reasoning
    The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem

    70 Oral Expression
    The ability to communicate information and ideas in speaking so others will understand

    70 Written Expression
    The ability to communicate information and ideas in writing so others will understand

    65 Deductive Reasoning
    The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.

    65 Speech Clarity
    The ability to speak clearly so that it is understandable to a listener

    65 Written Comprehension
    The ability to read and understand information and ideas presented in writing

    55 Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    50 Time Sharing
    The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)

    50 Wrist-Finger Speed
    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists

    45 Selective Attention
    The ability to concentrate and not be distracted while performing a task over a period of time

    45 Inductive Reasoning
    The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.

    40 Fluency of Ideas
    The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.

    35 Speech Recognition
    The ability to identify and understand the speech of another person

    35 Visualization
    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged

    35 Perceptual Speed
    The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object

    35 Memorization
    The ability to remember information such as words, numbers, pictures, and procedures

    35 Auditory Attention
    The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds

    35 Originality
    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

    30 Trunk Strength
    The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing

    30 Category Flexibility
    The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.

    30 Speed of Closure
    The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern

    25 Control Precision
    The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions

    25 Manual Dexterity
    The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects

    20 Flexibility of Closure
    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material

    20 Far Vision
    The ability to see details at a distance

    20 Finger Dexterity
    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

    20 Arm-Hand Steadiness
    The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position

    15 Spatial Orientation
    The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self

    15 Hearing Sensitivity
    The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness

    15 Reaction Time
    The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears

    15 Depth Perception
    The ability to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer

    15 Visual Color Discrimination
    The ability to match or detect differences between colors, including shades of color and brightness

    15 Extent Flexibility
    The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs

    15 Response Orientation
    The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts

    15 Multilimb Coordination
    The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion

    10 Dynamic Flexibility
    The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs

    10 Glare Sensitivity
    The ability to see objects in the presence of glare or bright lighting

    10 Peripheral Vision
    The ability to see objects or movement of objects to one's side when the eyes are focused forward

    10 Night Vision
    The ability to see under low light conditions

    10 Gross Body Coordination
    The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion

    10 Stamina
    The ability to exert one's self physically over long periods of time without getting winded or out of breath

    10 Dynamic Strength
    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue

    10 Static Strength
    The ability to exert maximum muscle force to lift, push, pull, or carry objects

    10 Speed of Limb Movement
    The ability to quickly move the arms or legs

    5 Explosive Strength
    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object

    5 Rate Control
    The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene

    5 Sound Localization
    The ability to tell the direction from which a sound originated

    5 Gross Body Equilibrium
    The ability to keep or regain one's body balance or stay upright when in an unstable position

    WORK ACTIVITIES:
    Work activities elements are ranked by importance.

    83 Evaluating Information Against Standards
    Evaluating information against a set of standards and verifying that it is correct.

    79 Documenting or Recording Information
    Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

    79 Getting Information Needed to Do the Job
    Observing, receiving, and otherwise obtaining information from all relevant sources.

    75 Processing Information
    Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.

    75 Communicating With Other Workers
    Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    67 Analyzing Data or Information
    Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

    67 Communicating With Persons Outside Organization
    Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    63 Performing Administrative Activities
    Approving requests, handling paperwork, and performing day-to-day administrative tasks.

    58 Monitor Processes, Material, or Surroundings
    Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

    54 Identifying Objects, Actions, and Events
    Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

    54 Estimating Needed Characteristics
    Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.

    54 Monitoring and Controlling Resources
    Monitoring and controlling resources and overseeing the spending of money.

    54 Handling and Moving Objects
    Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.

    50 Coordinating Work and Activities of Others
    Coordinating members of a work group to accomplish tasks.

    50 Making Decisions and Solving Problems
    Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

    50 Judging Qualities of Things, Services, or People
    Making judgments about or assessing the value, importance, or quality of things or people.

    46 Resolving Conflict or Negotiating with Others
    Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.

    46 Organizing, Planning, and Prioritizing
    Developing plans to accomplish work, and prioritizing and organizing one's own work.

    42 Scheduling Work and Activities
    Scheduling events, programs, activities, as well as the work of others.

    38 Interacting With Computers
    Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.

    38 Providing Consultation and Advice to Others
    Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

    38 Establishing and Maintaining Relationships
    Developing constructive and cooperative working relationships with others.

    38 Updating and Using Job-Relevant Knowledge
    Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.

    38 Inspecting Equipment, Structures, or Material
    Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.

    33 Controlling Machines and Processes
    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

    29 Guiding, Directing and Motivating Subordinates
    Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.

    25 Implementing Ideas or Programs
    Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

    25 Interpreting Meaning of Information to Others
    Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.

    21 Developing Objectives and Strategies
    Establishing long range objectives and specifying the strategies and actions to achieve these objectives.

    21 Assisting and Caring for Others
    Providing assistance or personal care to others.

    17 Performing For or Working With Public
    Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.

    13 Performing General Physical Activities
    Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.

    13 Coaching and Developing Others
    Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.

    13 Selling or Influencing Others
    Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.

    8 Repairing and Maintaining Electrical Equipment
    Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

    8 Teaching Others
    Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.

    8 Developing and Building Teams
    Encouraging and building mutual trust, respect, and cooperation among team members.

    4 Thinking Creatively
    Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

    4 Drafting and Specifying Technical Devices
    Providing documentation, detailed instructions, drawings, or specifications to inform others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

    4 Repairing and Maintaining Mechanical Equipment
    Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

    4 Staffing Organizational Units
    Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.

    WORK CONTEXT:
    Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .

    100 (F) Indoors
    How frequently does this job require the worker to work: Indoors

    80 (F) Sitting
    How much time in a usual work period does the worker spend: Sitting?

    72 (I) Coordinate or Lead Others
    How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?

    68 (I) Importance of Being Sure All Is Done
    How important is it to be sure that all the details of this job are performed and everything is done completely?

    68 (I) Importance of Being Exact or Accurate
    How important is being very exact or highly accurate in performing this job?

    60 (I) Importance of Repeating Same Tasks
    How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

    55 (F) Using Hands on Objects, Tools, Controls
    How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?

    53 (C) Job-Required Social Interaction
    How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?

    50 (F) Standing
    How much time in a usual work period does the worker spend: Standing?

    50 (F) Walking or Running
    How much time in a usual work period does the worker spend: Walking or running?

    47 (S) Consequence of Error
    How serious would the result usually be if the worker made a mistake that was not readily correctable?

    40 (I) Deal With External Customers
    How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?

    36 (I) Provide a Service to Others
    How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?

    36 (I) Importance of Being Aware of New Events
    How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?

    35 (F) Frequency in Conflict Situations
    How frequently do the job requirements place the worker in conflict situations?

    35 (F) Making Repetitive Motions
    How much time in a usual work period does the worker spend: Making repetitive motions?

    35 (F) Deal With Unpleasant or Angry People
    How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

    34 (R) Responsibility for Outcomes and Results
    How responsible is the worker for work outcomes and results of other workers?

    33 (E) Frustrating Circumstances
    To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?

    30 (O) Objective or Subjective Information
    How objective or subjective is the information communicated in this job?

    28 (I) Supervise, Coach, Train Others
    How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?

    25 (F) Bending or Twisting the Body
    How much time in a usual work period does the worker spend: Bending or twisting the body?

    24 (I) Pace Determined by Speed of Equipment
    How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

    24 (I) Take a Position Opposed to Others
    How important are interactions requiring the worker to: Take a position opposed to coworkers or others?

    23 (A) Degree of Automation
    Indicate the level of automation of this job.

    20 (F) Contaminants
    How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?

    20 (F) Kneeling, Crouching or Crawling
    How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?

    20 (F) Sounds or Noise Levels Are Distracting
    How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?

    16 (D) Diseases or Infections
    If injury, due to exposure to diseases/infection, were to occur while performing this job, how serious would be the likely outcome? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)

    16 (I) Persuade Someone to a Course of Action
    How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?

    15 (F) Diseases or Infections
    How often does this job require the worker to be exposed to diseases/infection? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)

    15 (F) Extremely Bright or Inadequate Lighting
    How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?

    15 (F) Climbing Ladders, Scaffolds, Poles, etc.
    How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?

    15 (F) Hazardous Situations
    How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    11 (L) Hazardous Situations
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    10 (F) Hazardous Equipment
    How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    10 (F) Keeping or Regaining Balance
    How much time in a usual work period does the worker spend: Keeping or regaining balance?

    10 (F) Outdoors
    How frequently does this job require the worker to work: Outdoors

    10 (F) Common Protective or Safety Attire
    How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?

    10 (F) Cramped Work Space, Awkward Positions
    How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?

    10 (F) High Places
    How often does this job require the worker to be exposed to high places? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)

    9 (L) Diseases or Infections
    What is the likelihood that the worker would be injured as a result of being exposed to diseases/infections while performing this job? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)

    9 (H) Responsible for Health and Safety of Others
    How responsible is the worker for others' health and safety on this job?

    8 (D) Hazardous Situations
    If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    6 (L) High Places
    What is the likelihood that the worker would be injured as a result of being exposed to high places while performing this job? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)

    6 (L) Hazardous Equipment
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    5 (F) Very Hot
    How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?

    5 (F) Deal With Physically Aggressive People
    How frequently does this job require the worker to deal with physical aggression of violent individuals?

    5 (F) Hazardous Conditions
    How often does this job require the worker to be exposed to hazardous conditions? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)

    5 (F) Special Uniform
    How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?

    4 (D) High Places
    If injury, due to exposure to high places, were to occur while performing this job, how serious would be the likely outcome? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)

    4 (D) Hazardous Conditions
    If injury, due to exposure to hazardous conditions, were to occur while performing this job, how serious would be the likely outcome? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)

    4 (D) Hazardous Equipment
    If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    3 (L) Hazardous Conditions
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous conditions while performing this job? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)

    INTERESTS:
    Interest elements are ranked by occupational interest.

    89 Conventional
    Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

    67 Enterprising
    Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

    39 Realistic
    Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

    33 Social
    Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

    28 Investigative
    Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

    11 Artistic
    Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

    WORK VALUES:
    Work values elements are ranked by extent.

    66 Support-Mean Extent
    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

    56 Working Conditions-Mean Extent
    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

    51 Relationships-Mean Extent
    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

    48 Recognition-Mean Extent
    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

    47 Achievement-Mean Extent
    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

    38 Independence-Mean Extent
    Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

    69 Moral Values
    Workers on this job are never pressured to do things that go against their sense of right and wrong

    69 Activity
    Workers on this job are busy all the time

    69 Supervision, Human Relations
    Workers on this job have supervisors who back up their workers with management

    66 Company Policies and Practices
    Workers on this job are treated fairly by the company

    63 Supervision, Technical
    Workers on this job have supervisors who train their workers well

    63 Security
    Workers on this job have steady employment

    56 Working Conditions
    Workers on this job have good working conditions

    56 Advancement
    Workers on this job have opportunities for advancement

    56 Co-workers
    Workers on this job have co-workers who are easy to get along with

    50 Variety
    Workers on this job have something different to do every day

    50 Independence
    Workers on this job do their work alone

    47 Ability Utilization
    Workers on this job make use of their individual abilities

    47 Recognition
    Workers on this job receive recognition for the work they do

    47 Achievement
    Workers on this job get a feeling of accomplishment

    47 Compensation
    Workers on this job are paid well in comparison with other workers

    47 Social Status
    Workers on this job are looked up to by others in their company and their community

    44 Authority
    Workers on this job give directions and instructions to others

    44 Responsibility
    Workers on this job make decisions on their own

    44 Autonomy
    Workers on this job plan their work with little supervision

    28 Social Service
    Workers on this job have work where they do things for other people

    25 Creativity
    Workers on this job try out their own ideas

    CROSSWALKS:
    DOT91 (Dictionary of Occupational Titles): 912367010 Flight-Information Expediter
    976564010 Detailer, School Photographs
    913167018 Schedule Maker
    221367034 Machine-Stoppage-Frequency Checker
    221367010 Alterations Workroom Clerk
    221367026 Line-Up Worker
    221367014 Estimator, Printing
    221367018 Follow-Up Clerk
    221367038 Maintenance Data Analyst
    221367042 Material Expediter
    221367046 Mill Recorder, Computerized Mill
    221167022 Retort-Load Expediter
    221362022 Progress Clerk
    221367030 Locomotive Lubricating-Systems Clerk
    221167026 Customer Services Coordinator
    221362030 Computer Processing Scheduler
    229387010 Material Lister
    249167018 Labor Expediter
    248367010 Airplane-Dispatch Clerk
    248167010 Supercargo
    247387014 Advertising-Dispatch Clerk
    215367014 Personnel Scheduler
    215367010 Assignment Clerk
    219362030 Extension Clerk
    215362010 Crew Scheduler
    221167018 Production Coordinator
    221367050 Recorder
    199382010 Television-Schedule Coordinator
    219387010 Assignment Clerk
    221162010 Production Scheduler, Paperboard Products
    221167010 Copy Cutter
    221167014 Material Coordinator
    215362014 Dispatcher Clerk
    221387050 Production Assistant
    221667010 Work-Ticket Distributor
    221387022 Estimator, Jewelry
    221387030 Jacket Preparer
    221387034 Job Tracer
    221484010 Yardage Estimator
    221362018 Estimator, Paperboard Boxes
    221587050 Yardage-Control Clerk
    221387018 Control Clerk
    221482014 Lumber Estimator
    221387054 Batch-Records Clerk
    221587042 Weave-Defect-Charting Clerk
    221482010 Fabric-and-Accessories Estimator
    221587038 Ticket Scheduler
    221587014 Checker-in
    221387046 Order Detailer
    221382018 Production Clerk
    221367058 Reproduction Order Processor
    221367066 Scheduler, Maintenance
    221367078 Traffic Clerk
    221367086 Clerk, Television Production
    221367090 Formula Clerk
    221387026 Expediter Clerk
    222367018 Expediter
    221382022 Repair-Order Clerk
    221367054 Relay-Record Clerk
    222167010 Metal-Control Coordinator
    221387010 Back-Shoe Worker
    222367070 Expediter, Service Order

    AIM97 (Apprenticeship Information Management): 0856 MATERIAL COORDINATOR
    0366 SUPERCARGO (water trans)

    CEN90 (1990 Census Occupations): 368 Weighers, Measurers, Checkers and Samplers
    363 Production Coordinators
    373 Expediters

    CIP90 (Classification of Instructional Programs): 200303 Commercial Garment and Apparel Worker
    470408 Watch, Clock and Jewelry Repairer
    520302 Accounting Technician
    480201 Graphic and Printing Equipment Operator, General
    520203 Logistics and Materials Management
    520201 Business Administration and Management, General
    200301 Clothing, Apparel and Textile Workers and Managers, General
    520202 Purchasing, Procurement and Contracts Management
    480205 Mechanical Typesetter and Composer
    520408 General Office/Clerical and Typing Services
    521205 Business Computer Facilities Operator
    521201 Management Information Systems and Business Data Processing,
    520401 Administrative Assistant/Secretarial Science, General
    520407 Information Processing/Data Entry Technician

    GOE93 (Guide for Occupational Exploration): 070205 Mathematical Detail: Payroll and Timekeeping
    050303 Engineering Technology: Expediting and Coordinating
    050902 Material Control: Estimating, Scheduling, and Record Keeping
    070405 Oral Communications: Information Transmitting and Receiving
    050903 Material Control: Verifying, Recording, and Marking
    070703 Clerical Handling: General Clerical Work
    070501 Records Processing: Coordinating and Scheduling
    050302 Engineering Technology: Drafting
    070102 Administrative Detail: Administration
    070503 Records Processing: Record Preparation and Maintenance
    051005 Crafts: Reproduction

    MOC97 (Military Occupational Codes): 2T373 Vehicle Maintenance Control And Analysis
    1C032 Operations Resource Management
    2T333 Vehicle Maintenance Control And Analysis
    2T313 Vehicle Maintenance Control And Analysis
    2T353 Vehicle Maintenance Control And Analysis
    1C031 Airfield Management
    1C052 Operations Resource Management
    1C051 Airfield Management
    EW Marine Environment-Hazardous Materials Team
    1C072 Operations Resource Management
    1C092 Operations Resource Management
    93P Aviation Operations Specialist
    3E611 Operations
    3E631 Operations
    3E671 Operations
    3E691 Operations
    1C012 Operations Resource Management
    2R031 Maintenance Data Systems Analysis
    2R191 Maintenance Scheduling
    2R171 Maintenance Scheduling
    2R151 Maintenance Scheduling
    2R131 Maintenance Scheduling
    2R111 Maintenance Scheduling
    2R100 Maintenance Scheduling Manager
    2R091 Maintenance Data Systems Analysis
    2R071 Maintenance Data Systems Analysis
    2R051 Maintenance Data Systems Analysis
    2R011 Maintenance Data Systems Analysis
    2R000 Maintenance Data Systems Analysis Manager
    6042 Support Equipment Asset Manager
    0411 Maintenance Management Specialist
    DP Data Processing Technicians
    AZ Aviation Maintenance Administrationmen
    AC Air Traffic Controllers
    6314 Naval Aviation Logistics Command Management Information System (NALCOMIS) Data Base Administrator/Analyst (DBA/A)
    6315 Naval Aviation Logistics Command Management Information System (NALCOMIS) System Administrator/Analyst (SA/A)
    7041 Aviation Operations Specialist
    6313 3-M System Data Analyst

    OES98 (Occupational Employment Statistics): 58008 Production, Planning, and Expediting Clerks

    OPM97 (Office of Personnel Management Occupations): 0335 Computer Clerk and Assistant
    2161 Marine Cargo
    2154 Air Traffic Assistance
    2151 Dispatching
    2144 Cargo Scheduling
    6701 Misc Manufacture & Repair Shop Operation
    1152 Production Control
    6910 Materials Expediting

    SOC98 (Standard Occupational Classification): 43-5061 Production, Planning, and Expediting Clerks


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