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CODE: 69999BBuy ONET/DOT: Download or CD-ROM

TITLE: Personal Attendants

DEFINITION: Perform a variety of personal services such as arranging for or providing valet services, issuing locker room supplies, or checking hats and coats for customers in club, restaurant, recreational facility, hotel, or other hospitality establishment.

  • TASKS
  • KNOWLEDGE
  • SKILLS
  • ABILITIES
  • WORK ACTIVITIES
  • WORK CONTEXT
  • INTERESTS
  • WORK VALUES
  • CROSSWALKS


    TASKS:

    1. Explains nature and cost of services and facilities available, demonstrates use of equipment, and answers customer inquiries.

    2. Interviews, evaluates, and advises client to develop personal improvement plan, such as weight loss, using scales, measures, and recommended guidelines.

    3. Conducts body conditioning therapy such as steam or electric shock, using physical or visual stimuli.

    4. Assists customer in tub or steam room, bathes or massages them, using water, brush, mitt, sponge, and towel, to clean skin.

    5. Packs equipment and uniforms and attends to needs of individual athletes in clubhouse.

    6. Arranges, supervises, and provides valet services such as clothes pressing, shoe shining, sending and receiving mail, and car parking.

    7. Cleans and polishes footwear, using brush, sponge, cleaning fluid, polish, wax, liquid or sole dressing, and dauber.

    8. Schedules appointments for client sessions, registers guests, and assigns accommodations.

    9. Issues keys, athletic equipment, or supplies, such as soap, towels, and weight loss aids.

    10. Stores personal possessions for patrons, issues a claim check for articles stored, and returns articles on receipt of check.

    11. Assists persons in establishments such as apartments, hotels, or hospitals, by opening doors, carrying bags, and performing related services.

    12. Transports customers and baggage, using motor vehicle.

    13. Records and reviews client's activities to assure program is followed.

    14. Sells service-related products and collects fees for services, rent, products, or supplies.

    15. Secures boat to dock, using mooring lines, connects utility lines to boat, and pumps water from boat for patrons.

    16. Performs general cleaning and maintenance of facilities and equipment, using mop, broom, lawn mower, and other cleaning aids.

    17. Inspects building and grounds, and reports or removes unauthorized or undesirable persons.

    KNOWLEDGE:
    Knowledge elements are ranked by importance.

    95 Customer and Personal Service
    Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

    50 Sales and Marketing
    Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems

    35 Mechanical
    Knowledge of machines and tools, including their designs, uses, benefits, repair, and maintenance

    30 Mathematics
    Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications

    25 Psychology
    Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders

    25 Clerical
    Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology

    25 English Language
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

    25 Transportation
    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations

    20 Economics and Accounting
    Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data

    20 Administration and Management
    Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

    20 Biology
    Knowledge of plant and animal living tissue, cells, organisms, and entities, including their functions, interdependencies, and interactions with each other and the environment

    20 Public Safety and Security
    Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property

    15 Telecommunications
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems

    15 Therapy and Counseling
    Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects

    10 Communications and Media
    Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media

    10 Geography
    Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics

    10 Sociology and Anthropology
    Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins

    10 Education and Training
    Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles

    10 Physics
    Knowledge and prediction of physical principles, laws, and applications including air, water, material dynamics, light, atomic principles, heat, electric theory, earth formations, and meteorological and related natural phenomena

    10 Chemistry
    Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods

    10 Computers and Electronics
    Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming

    10 Production and Processing
    Knowledge of inputs, outputs, raw materials, waste, quality control, costs, and techniques for maximizing the manufacture and distribution of goods

    5 Foreign Language
    Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation

    5 Personnel and Human Resources
    Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems

    SKILLS:
    Skills elements are ranked by importance.

    90 Service Orientation
    Actively looking for ways to help people

    80 Speaking
    Talking to others to effectively convey information

    75 Active Listening
    Listening to what other people are saying and asking questions as appropriate

    70 Coordination
    Adjusting actions in relation to others' actions

    65 Social Perceptiveness
    Being aware of others' reactions and understanding why they react the way they do

    50 Time Management
    Managing one's own time and the time of others

    50 Reading Comprehension
    Understanding written sentences and paragraphs in work related documents

    45 Technology Design
    Generating or adapting equipment and technology to serve user needs

    45 Writing
    Communicating effectively with others in writing as indicated by the needs of the audience

    40 Solution Appraisal
    Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts

    40 Instructing
    Teaching others how to do something

    40 Implementation Planning
    Developing approaches for implementing an idea

    40 Mathematics
    Using mathematics to solve problems

    35 Problem Identification
    Identifying the nature of problems

    35 Monitoring
    Assessing how well one is doing when learning or doing something

    35 Identification of Key Causes
    Identifying the things that must be changed to achieve a goal

    30 Idea Generation
    Generating a number of different approaches to problems

    30 Persuasion
    Persuading others to approach things differently

    30 Judgment and Decision Making
    Weighing the relative costs and benefits of a potential action

    30 Active Learning
    Working with new material or information to grasp its implications

    30 Visioning
    Developing an image of how a system should work under ideal conditions

    30 Management of Material Resources
    Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work

    30 Learning Strategies
    Using multiple approaches when learning or teaching new things

    25 Systems Perception
    Determining when important changes have occurred in a system or are likely to occur

    25 Equipment Maintenance
    Performing routine maintenance and determining when and what kind of maintenance is needed

    25 Idea Evaluation
    Evaluating the likely success of an idea in relation to the demands of the situation

    25 Equipment Selection
    Determining the kind of tools and equipment needed to do a job

    25 Information Gathering
    Knowing how to find information and identifying essential information

    20 Operation Monitoring
    Watching gauges, dials, or other indicators to make sure a machine is working properly

    20 Product Inspection
    Inspecting and evaluating the quality of products

    20 Operation and Control
    Controlling operations of equipment or systems

    20 Information Organization
    Finding ways to structure or classify multiple pieces of information

    20 Critical Thinking
    Using logic and analysis to identify the strengths and weaknesses of different approaches

    20 Operations Analysis
    Analyzing needs and product requirements to create a design

    15 Negotiation
    Bringing others together and trying to reconcile differences

    15 Repairing
    Repairing machines or systems using the needed tools

    10 Installation
    Installing equipment, machines, wiring, or programs to meet specifications

    10 Synthesis/Reorganization
    Reorganizing information to get a better approach to problems or tasks

    10 Troubleshooting
    Determining what is causing an operating error and deciding what to do about it

    10 Systems Evaluation
    Looking at many indicators of system performance, taking into account their accuracy

    10 Identifying Downstream Consequences
    Determining the long-term outcomes of a change in operations

    5 Management of Personnel Resources
    Motivating, developing, and directing people as they work, identifying the best people for the job

    5 Management of Financial Resources
    Determining how money will be spent to get the work done, and accounting for these expenditures

    5 Science
    Using scientific methods to solve problems .

    ABILITIES:
    Abilities elements are ranked by importance.

    80 Oral Expression
    The ability to communicate information and ideas in speaking so others will understand

    70 Oral Comprehension
    The ability to listen to and understand information and ideas presented through spoken words and sentences

    70 Speech Clarity
    The ability to speak clearly so that it is understandable to a listener

    60 Information Ordering
    The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.

    60 Memorization
    The ability to remember information such as words, numbers, pictures, and procedures

    55 Speech Recognition
    The ability to identify and understand the speech of another person

    50 Near Vision
    The ability to see details of objects at a close range (within a few feet of the observer)

    45 Time Sharing
    The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)

    45 Trunk Strength
    The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing

    45 Number Facility
    The ability to add, subtract, multiply, or divide quickly and correctly

    45 Gross Body Coordination
    The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion

    45 Multilimb Coordination
    The ability to coordinate movements of two or more limbs together (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the body is in motion

    45 Far Vision
    The ability to see details at a distance

    45 Auditory Attention
    The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds

    40 Deductive Reasoning
    The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.

    40 Problem Sensitivity
    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

    40 Stamina
    The ability to exert one's self physically over long periods of time without getting winded or out of breath

    40 Written Expression
    The ability to communicate information and ideas in writing so others will understand

    40 Manual Dexterity
    The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects

    40 Wrist-Finger Speed
    The ability to make fast, simple, repeated movements of the fingers, hands, and wrists

    40 Mathematical Reasoning
    The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem

    35 Inductive Reasoning
    The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.

    35 Fluency of Ideas
    The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.

    35 Arm-Hand Steadiness
    The ability to keep the hand and arm steady while making an arm movement or while holding the arm and hand in one position

    35 Written Comprehension
    The ability to read and understand information and ideas presented in writing

    35 Response Orientation
    The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts

    35 Dynamic Strength
    The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue

    35 Control Precision
    The ability to quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions

    35 Extent Flexibility
    The ability to bend, stretch, twist, or reach out with the body, arms, and/or legs

    35 Static Strength
    The ability to exert maximum muscle force to lift, push, pull, or carry objects

    35 Reaction Time
    The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears

    30 Glare Sensitivity
    The ability to see objects in the presence of glare or bright lighting

    30 Depth Perception
    The ability to judge which of several objects is closer or farther away from the observer, or to judge the distance between an object and the observer

    30 Originality
    The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem

    30 Category Flexibility
    The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.

    30 Flexibility of Closure
    The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material

    30 Selective Attention
    The ability to concentrate and not be distracted while performing a task over a period of time

    25 Night Vision
    The ability to see under low light conditions

    25 Speed of Closure
    The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern

    25 Hearing Sensitivity
    The ability to detect or tell the difference between sounds that vary over broad ranges of pitch and loudness

    25 Finger Dexterity
    The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

    20 Visualization
    The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged

    20 Gross Body Equilibrium
    The ability to keep or regain one's body balance or stay upright when in an unstable position

    20 Visual Color Discrimination
    The ability to match or detect differences between colors, including shades of color and brightness

    20 Dynamic Flexibility
    The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs

    20 Spatial Orientation
    The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self

    20 Speed of Limb Movement
    The ability to quickly move the arms or legs

    20 Peripheral Vision
    The ability to see objects or movement of objects to one's side when the eyes are focused forward

    15 Perceptual Speed
    The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object

    15 Explosive Strength
    The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object

    15 Rate Control
    The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene

    15 Sound Localization
    The ability to tell the direction from which a sound originated

    WORK ACTIVITIES:
    Work activities elements are ranked by importance.

    85 Communicating With Persons Outside Organization
    Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    80 Performing For or Working With Public
    Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.

    80 Assisting and Caring for Others
    Providing assistance or personal care to others.

    65 Establishing and Maintaining Relationships
    Developing constructive and cooperative working relationships with others.

    55 Handling and Moving Objects
    Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.

    50 Identifying Objects, Actions, and Events
    Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

    50 Performing General Physical Activities
    Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.

    45 Scheduling Work and Activities
    Scheduling events, programs, activities, as well as the work of others.

    45 Getting Information Needed to Do the Job
    Observing, receiving, and otherwise obtaining information from all relevant sources.

    45 Documenting or Recording Information
    Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

    45 Selling or Influencing Others
    Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.

    40 Interpreting Meaning of Information to Others
    Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.

    40 Monitor Processes, Material, or Surroundings
    Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

    35 Judging Qualities of Things, Services, or People
    Making judgments about or assessing the value, importance, or quality of things or people.

    35 Communicating With Other Workers
    Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

    30 Inspecting Equipment, Structures, or Material
    Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.

    30 Implementing Ideas or Programs
    Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.

    30 Teaching Others
    Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.

    30 Resolving Conflict or Negotiating with Others
    Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.

    30 Controlling Machines and Processes
    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

    25 Performing Administrative Activities
    Approving requests, handling paperwork, and performing day-to-day administrative tasks.

    25 Organizing, Planning, and Prioritizing
    Developing plans to accomplish work, and prioritizing and organizing one's own work.

    25 Coaching and Developing Others
    Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.

    25 Making Decisions and Solving Problems
    Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.

    25 Monitoring and Controlling Resources
    Monitoring and controlling resources and overseeing the spending of money.

    25 Processing Information
    Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.

    25 Updating and Using Job-Relevant Knowledge
    Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.

    25 Coordinating Work and Activities of Others
    Coordinating members of a work group to accomplish tasks.

    20 Estimating Needed Characteristics
    Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.

    20 Analyzing Data or Information
    Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

    20 Operating Vehicles or Equipment
    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

    15 Evaluating Information Against Standards
    Evaluating information against a set of standards and verifying that it is correct.

    10 Interacting With Computers
    Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.

    10 Repairing and Maintaining Mechanical Equipment
    Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

    10 Providing Consultation and Advice to Others
    Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.

    5 Developing Objectives and Strategies
    Establishing long range objectives and specifying the strategies and actions to achieve these objectives.

    5 Repairing and Maintaining Electrical Equipment
    Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

    5 Developing and Building Teams
    Encouraging and building mutual trust, respect, and cooperation among team members.

    WORK CONTEXT:
    Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .

    96 (I) Provide a Service to Others
    How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?

    92 (I) Deal With External Customers
    How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?

    87 (C) Job-Required Social Interaction
    How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?

    75 (F) Standing
    How much time in a usual work period does the worker spend: Standing?

    75 (F) Indoors
    How frequently does this job require the worker to work: Indoors

    65 (F) Walking or Running
    How much time in a usual work period does the worker spend: Walking or running?

    60 (I) Persuade Someone to a Course of Action
    How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?

    57 (O) Objective or Subjective Information
    How objective or subjective is the information communicated in this job?

    56 (I) Importance of Being Sure All Is Done
    How important is it to be sure that all the details of this job are performed and everything is done completely?

    55 (F) Outdoors
    How frequently does this job require the worker to work: Outdoors

    55 (F) Using Hands on Objects, Tools, Controls
    How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?

    50 (F) Special Uniform
    How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?

    50 (F) Bending or Twisting the Body
    How much time in a usual work period does the worker spend: Bending or twisting the body?

    45 (F) Sitting
    How much time in a usual work period does the worker spend: Sitting?

    45 (F) Making Repetitive Motions
    How much time in a usual work period does the worker spend: Making repetitive motions?

    44 (I) Importance of Being Exact or Accurate
    How important is being very exact or highly accurate in performing this job?

    44 (I) Importance of Repeating Same Tasks
    How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?

    44 (I) Importance of Being Aware of New Events
    How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?

    40 (F) Deal With Unpleasant or Angry People
    How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?

    40 (F) Very Hot
    How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?

    40 (H) Responsible for Health and Safety of Others
    How responsible is the worker for others' health and safety on this job?

    40 (I) Coordinate or Lead Others
    How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?

    35 (F) Frequency in Conflict Situations
    How frequently do the job requirements place the worker in conflict situations?

    35 (F) Kneeling, Crouching or Crawling
    How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?

    30 (F) Extremely Bright or Inadequate Lighting
    How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?

    28 (I) Supervise, Coach, Train Others
    How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?

    25 (F) Hazardous Situations
    How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    25 (F) Contaminants
    How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?

    25 (F) Keeping or Regaining Balance
    How much time in a usual work period does the worker spend: Keeping or regaining balance?

    20 (F) Common Protective or Safety Attire
    How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?

    20 (F) Diseases or Infections
    How often does this job require the worker to be exposed to diseases/infection? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)

    20 (I) Pace Determined by Speed of Equipment
    How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)

    20 (F) Sounds or Noise Levels Are Distracting
    How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?

    20 (E) Frustrating Circumstances
    To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?

    17 (S) Consequence of Error
    How serious would the result usually be if the worker made a mistake that was not readily correctable?

    17 (A) Degree of Automation
    Indicate the level of automation of this job.

    17 (R) Responsibility for Outcomes and Results
    How responsible is the worker for work outcomes and results of other workers?

    16 (D) Diseases or Infections
    If injury, due to exposure to diseases/infection, were to occur while performing this job, how serious would be the likely outcome? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)

    15 (F) Cramped Work Space, Awkward Positions
    How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?

    15 (F) Climbing Ladders, Scaffolds, Poles, etc.
    How much time in a usual work period does the worker spend: Climbing ladders, scaffolds, poles, etc?

    15 (F) Deal With Physically Aggressive People
    How frequently does this job require the worker to deal with physical aggression of violent individuals?

    15 (F) Hazardous Conditions
    How often does this job require the worker to be exposed to hazardous conditions? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)

    14 (L) Diseases or Infections
    What is the likelihood that the worker would be injured as a result of being exposed to diseases/infections while performing this job? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)

    14 (L) Hazardous Situations
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    12 (I) Take a Position Opposed to Others
    How important are interactions requiring the worker to: Take a position opposed to coworkers or others?

    12 (D) Hazardous Situations
    If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns

    11 (L) High Places
    What is the likelihood that the worker would be injured as a result of being exposed to high places while performing this job? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)

    11 (L) Hazardous Conditions
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous conditions while performing this job? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)

    10 (F) Radiation
    How often does this job require the worker to be exposed to radiation?

    10 (F) High Places
    How often does this job require the worker to be exposed to high places? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)

    10 (F) Hazardous Equipment
    How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    9 (L) Hazardous Equipment
    What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    8 (D) Hazardous Equipment
    If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)

    8 (D) Hazardous Conditions
    If injury, due to exposure to hazardous conditions, were to occur while performing this job, how serious would be the likely outcome? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)

    4 (D) High Places
    If injury, due to exposure to high places, were to occur while performing this job, how serious would be the likely outcome? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)

    3 (L) Radiation
    What is the likelihood that the worker would be injured as a result of being exposed to radiation while performing this job?

    INTERESTS:
    Interest elements are ranked by occupational interest.

    83 Social
    Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

    61 Enterprising
    Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

    33 Realistic
    Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

    28 Conventional
    Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

    22 Artistic
    Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

    17 Investigative
    Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

    WORK VALUES:
    Work values elements are ranked by extent.

    68 Relationships-Mean Extent
    Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

    51 Working Conditions-Mean Extent
    Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

    44 Support-Mean Extent
    Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

    36 Independence-Mean Extent
    Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

    31 Recognition-Mean Extent
    Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

    27 Achievement-Mean Extent
    Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

    91 Social Service
    Workers on this job have work where they do things for other people

    63 Moral Values
    Workers on this job are never pressured to do things that go against their sense of right and wrong

    59 Working Conditions
    Workers on this job have good working conditions

    53 Independence
    Workers on this job do their work alone

    53 Security
    Workers on this job have steady employment

    50 Co-workers
    Workers on this job have co-workers who are easy to get along with

    50 Activity
    Workers on this job are busy all the time

    50 Variety
    Workers on this job have something different to do every day

    47 Supervision, Human Relations
    Workers on this job have supervisors who back up their workers with management

    47 Autonomy
    Workers on this job plan their work with little supervision

    44 Company Policies and Practices
    Workers on this job are treated fairly by the company

    41 Compensation
    Workers on this job are paid well in comparison with other workers

    41 Supervision, Technical
    Workers on this job have supervisors who train their workers well

    38 Responsibility
    Workers on this job make decisions on their own

    34 Recognition
    Workers on this job receive recognition for the work they do

    31 Authority
    Workers on this job give directions and instructions to others

    31 Advancement
    Workers on this job have opportunities for advancement

    31 Achievement
    Workers on this job get a feeling of accomplishment

    28 Social Status
    Workers on this job are looked up to by others in their company and their community

    25 Creativity
    Workers on this job try out their own ideas

    22 Ability Utilization
    Workers on this job make use of their individual abilities

    CROSSWALKS:
    DOT91 (Dictionary of Occupational Titles): 334677010 Rubber
    334374010 Masseur/Masseuse
    324677014 Doorkeeper
    358677010 Checkroom Attendant
    329467010 Attendant, Lodging Facilities
    324577010 Room-Service Clerk
    358677014 Locker-Room Attendant
    366677010 Shoe Shiner
    359367014 Weight-Reduction Specialist
    359567010 Reducing-Salon Attendant
    359567014 Tanning Salon Attendant
    329677010 Porter, Marina

    AIM97 (Apprenticeship Information Management): No crosswalks

    CEN90 (1990 Census Occupations): 469 Personal Service Occupations, N.E.C.

    CIP90 (Classification of Instructional Programs): 200404 Dietician Assistant
    190503 Dietetics/Human Nutritional Services
    200401 Institutional Food Workers and Administrators, General
    120405 Massage
    190501 Foods and Nutrition Studies, General

    GOE93 (Guide for Occupational Exploration): 090503 Attendant Services: Portering and Baggage Services
    090504 Attendant Services: Doorkeeping Services
    090501 Attendant Services: Physical Conditioning
    090507 Attendant Services: General Wardrobe Services

    MOC97 (Military Occupational Codes): No crosswalks

    OES98 (Occupational Employment Statistics): 68032 Wardrobe, and Locker and Dressing Room Attendants

    OPM97 (Office of Personnel Management Occupations): 7601 Miscellaneous Personal Services

    SOC98 (Standard Occupational Classification): 39-3093 Locker Room, Coatroom, and Dressing Room Attendants