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TITLE: Welfare Eligibility Workers and Interviewers
DEFINITION: Interview and investigate applicants and recipients to determine eligibility for use of social programs and agency resources. Duties include recording and evaluating personal and financial data obtained from individuals; initiating procedures to grant, modify, deny, or terminate eligibility for various aid programs; authorizing grant amounts; and preparing reports. These workers generally receive specialized training and assist social service caseworkers.
1. Interviews and investigates applicants for public assistance to gather information pertinent to their application.
2. Selects and refers eligible applicants to public assistance or public housing agencies.
3. Records and evaluates personal and financial data to determine initial or continuing eligibility.
4. Initiates procedures to grant, modify, deny or terminate eligibility and grants for various assistance programs.
5. Authorizes amounts of grants, money payments, food stamps, medical care, or other general assistance.
6. Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations.
7. Computes public housing rent in proportion to eligible tenant's income.
8. Prepares and assists applicants in completion of routine intake and personnel forms.
9. Conducts annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
10. Explains eligibility requirements, form completion requirements, community resources for financial assistance, housing opportunities, and tenant selection methods.
11. Reviews training approval forms and payment vouchers for completeness and accuracy.
12. Interprets and explains rules and regulations governing eligibility and grants, payment methods, and applicant's legal rights.
13. Receives and records security deposits and advance rents from selected tenants.
Knowledge elements are ranked by importance.
60 English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
50 Therapy and Counseling
Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
45 Law, Government and Jurisprudence
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
45 Administration and Management
Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
40 Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
40 Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
30 Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
30 Computers and Electronics
Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
30 Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
20 Education and Training
Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
20 Personnel and Human Resources
Knowledge of policies and practices involved in personnel/human resource functions. This includes recruitment, selection, training, and promotion regulations and procedures; compensation and benefits packages; labor relations and negotiation strategies; and personnel information systems
10 Public Safety and Security
Knowledge of weaponry, public safety, and security operations, rules, regulations, precautions, prevention, and the protection of people, data, and property
10 Foreign Language
Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation
Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations
5 Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
Skills elements are ranked by importance.
Talking to others to effectively convey information
85 Judgment and Decision Making
Weighing the relative costs and benefits of a potential action
80 Information Gathering
Knowing how to find information and identifying essential information
80 Active Listening
Listening to what other people are saying and asking questions as appropriate
75 Problem Identification
Identifying the nature of problems
70 Reading Comprehension
Understanding written sentences and paragraphs in work related documents
70 Service Orientation
Actively looking for ways to help people
Communicating effectively with others in writing as indicated by the needs of the audience
60 Information Organization
Finding ways to structure or classify multiple pieces of information
55 Identification of Key Causes
Identifying the things that must be changed to achieve a goal
55 Social Perceptiveness
Being aware of others' reactions and understanding why they react the way they do
50 Critical Thinking
Using logic and analysis to identify the strengths and weaknesses of different approaches
Using mathematics to solve problems
45 Implementation Planning
Developing approaches for implementing an idea
40 Product Inspection
Inspecting and evaluating the quality of products
40 Idea Evaluation
Evaluating the likely success of an idea in relation to the demands of the situation
40 Solution Appraisal
Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
Reorganizing information to get a better approach to problems or tasks
35 Active Learning
Working with new material or information to grasp its implications
35 Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures
35 Time Management
Managing one's own time and the time of others
30 Systems Evaluation
Looking at many indicators of system performance, taking into account their accuracy
Assessing how well one is doing when learning or doing something
Teaching others how to do something
25 Identifying Downstream Consequences
Determining the long-term outcomes of a change in operations
Developing an image of how a system should work under ideal conditions
25 Idea Generation
Generating a number of different approaches to problems
Persuading others to approach things differently
Adjusting actions in relation to others' actions
20 Learning Strategies
Using multiple approaches when learning or teaching new things
20 Systems Perception
Determining when important changes have occurred in a system or are likely to occur
Bringing others together and trying to reconcile differences
15 Equipment Selection
Determining the kind of tools and equipment needed to do a job
10 Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
Determining what is causing an operating error and deciding what to do about it
Conducting tests to determine whether equipment, software, or procedures are operating as expected
5 Operation and Control
Controlling operations of equipment or systems .
Abilities elements are ranked by importance.
85 Oral Expression
The ability to communicate information and ideas in speaking so others will understand
80 Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences
70 Written Comprehension
The ability to read and understand information and ideas presented in writing
70 Written Expression
The ability to communicate information and ideas in writing so others will understand
65 Speech Clarity
The ability to speak clearly so that it is understandable to a listener
65 Number Facility
The ability to add, subtract, multiply, or divide quickly and correctly
55 Near Vision
The ability to see details of objects at a close range (within a few feet of the observer)
50 Inductive Reasoning
The ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions. It includes coming up with a logical explanation for why a series of seemingly unrelated events occur together.
50 Deductive Reasoning
The ability to apply general rules to specific problems to come up with logical answers. It involves deciding if an answer makes sense.
50 Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
45 Mathematical Reasoning
The ability to understand and organize a problem and then to select a mathematical method or formula to solve the problem
45 Information Ordering
The ability to correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
40 Auditory Attention
The ability to focus on a single source of auditory (hearing) information in the presence of other distracting sounds
40 Selective Attention
The ability to concentrate and not be distracted while performing a task over a period of time
35 Time Sharing
The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
35 Wrist-Finger Speed
The ability to make fast, simple, repeated movements of the fingers, hands, and wrists
30 Speed of Closure
The ability to quickly make sense of information that seems to be without meaning or organization. It involves quickly combining and organizing different pieces of information into a meaningful pattern
30 Speech Recognition
The ability to identify and understand the speech of another person
The ability to remember information such as words, numbers, pictures, and procedures
30 Fluency of Ideas
The ability to come up with a number of ideas about a given topic. It concerns the number of ideas produced and not the quality, correctness, or creativity of the ideas.
The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
25 Perceptual Speed
The ability to quickly and accurately compare letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object
20 Category Flexibility
The ability to produce many rules so that each rule tells how to group (or combine) a set of things in a different way.
15 Far Vision
The ability to see details at a distance
10 Night Vision
The ability to see under low light conditions
10 Response Orientation
The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
10 Flexibility of Closure
The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material
The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
10 Spatial Orientation
The ability to know one's location in relation to the environment, or to know where other objects are in relation to one's self
5 Peripheral Vision
The ability to see objects or movement of objects to one's side when the eyes are focused forward
5 Trunk Strength
The ability to use one's abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing
The ability to exert one's self physically over long periods of time without getting winded or out of breath
5 Visual Color Discrimination
The ability to match or detect differences between colors, including shades of color and brightness
5 Manual Dexterity
The ability to quickly make coordinated movements of one hand, a hand together with its arm, or two hands to grasp, manipulate, or assemble objects
5 Gross Body Coordination
The ability to coordinate the movement of the arms, legs, and torso together in activities where the whole body is in motion
5 Reaction Time
The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
Work activities elements are ranked by importance.
80 Documenting or Recording Information
Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
80 Analyzing Data or Information
Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
80 Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
80 Getting Information Needed to Do the Job
Observing, receiving, and otherwise obtaining information from all relevant sources.
80 Assisting and Caring for Others
Providing assistance or personal care to others.
75 Making Decisions and Solving Problems
Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
75 Interpreting Meaning of Information to Others
Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
75 Communicating With Persons Outside Organization
Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
70 Judging Qualities of Things, Services, or People
Making judgments about or assessing the value, importance, or quality of things or people.
70 Identifying Objects, Actions, and Events
Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
70 Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
60 Establishing and Maintaining Relationships
Developing constructive and cooperative working relationships with others.
60 Teaching Others
Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
60 Monitor Processes, Material, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
60 Performing Administrative Activities
Approving requests, handling paperwork, and performing day-to-day administrative tasks.
60 Evaluating Information Against Standards
Evaluating information against a set of standards and verifying that it is correct.
55 Communicating With Other Workers
Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
55 Implementing Ideas or Programs
Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.
55 Estimating Needed Characteristics
Estimating the Characteristics of Materials, Products, Events, or Information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.
55 Organizing, Planning, and Prioritizing
Developing plans to accomplish work, and prioritizing and organizing one's own work.
55 Performing For or Working With Public
Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.
50 Updating and Using Job-Relevant Knowledge
Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
45 Developing Objectives and Strategies
Establishing long range objectives and specifying the strategies and actions to achieve these objectives.
35 Providing Consultation and Advice to Others
Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
35 Interacting With Computers
Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.
30 Performing General Physical Activities
Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
30 Scheduling Work and Activities
Scheduling events, programs, activities, as well as the work of others.
25 Selling or Influencing Others
Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
25 Resolving Conflict or Negotiating with Others
Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
25 Coordinating Work and Activities of Others
Coordinating members of a work group to accomplish tasks.
25 Coaching and Developing Others
Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
25 Inspecting Equipment, Structures, or Material
Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
20 Thinking Creatively
Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
15 Handling and Moving Objects
Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
15 Operating Vehicles or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
5 Controlling Machines and Processes
Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
5 Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
Work context elements are ranked by frequency (F), importance (I), responsibility (R), amount of contact (C), how serious (S), objective vs. subjective (O), automation (A), extent of frustration (E), responsible for health and safety (H), likelihood of injury (L), degree of injury (D) .
95 (F) Indoors
How frequently does this job require the worker to work: Indoors
85 (F) Sitting
How much time in a usual work period does the worker spend: Sitting?
80 (I) Deal With External Customers
How important are interactions requiring the worker to: Deal with external customers (e.g., retail sales) or the public in general (e.g., police work)?
77 (C) Job-Required Social Interaction
How much does this job require the worker to be in contact (face-to-face, by telephone, or otherwise) with others in order to perform it?
72 (I) Importance of Being Sure All Is Done
How important is it to be sure that all the details of this job are performed and everything is done completely?
72 (I) Provide a Service to Others
How important are interactions requiring the worker to: Provide a service to others (e.g., customers)?
68 (I) Importance of Being Exact or Accurate
How important is being very exact or highly accurate in performing this job?
68 (I) Persuade Someone to a Course of Action
How important are interactions requiring the worker to: Persuade someone to a course of action (informally) or influence others to buy something (to sell)?
60 (O) Objective or Subjective Information
How objective or subjective is the information communicated in this job?
55 (F) Frequency in Conflict Situations
How frequently do the job requirements place the worker in conflict situations?
53 (E) Frustrating Circumstances
To what extent do frustrating circumstances ("road blocks" to work that are beyond the worker's control) hinder the accomplishment of this job?
45 (F) Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
40 (F) Walking or Running
How much time in a usual work period does the worker spend: Walking or running?
40 (I) Coordinate or Lead Others
How important are interactions requiring the worker to: Coordinate or lead others in accomplishing work activities (not supervision)?
40 (F) Standing
How much time in a usual work period does the worker spend: Standing?
40 (S) Consequence of Error
How serious would the result usually be if the worker made a mistake that was not readily correctable?
36 (I) Importance of Being Aware of New Events
How important is being constantly aware of either frequently changing events (e.g. security guard watching for shoplifters) or infrequent events (e.g. radar operator watching for tornadoes) to performing this job?
30 (F) Outdoors
How frequently does this job require the worker to work: Outdoors
30 (F) Using Hands on Objects, Tools, Controls
How much time in a usual work period does the worker spend: Using hands to handle, control, or feel objects, tools or controls?
26 (R) Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
24 (I) Supervise, Coach, Train Others
How important are interactions requiring the worker to: Supervise, coach, train, or develop other employees?
20 (H) Responsible for Health and Safety of Others
How responsible is the worker for others' health and safety on this job?
20 (F) Deal With Physically Aggressive People
How frequently does this job require the worker to deal with physical aggression of violent individuals?
16 (I) Take a Position Opposed to Others
How important are interactions requiring the worker to: Take a position opposed to coworkers or others?
15 (F) Kneeling, Crouching or Crawling
How much time in a usual work period does the worker spend: Kneeling, stooping, crouching or crawling?
12 (I) Importance of Repeating Same Tasks
How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
12 (I) Pace Determined by Speed of Equipment
How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
10 (F) Bending or Twisting the Body
How much time in a usual work period does the worker spend: Bending or twisting the body?
10 (F) Making Repetitive Motions
How much time in a usual work period does the worker spend: Making repetitive motions?
10 (A) Degree of Automation
Indicate the level of automation of this job.
10 (F) Keeping or Regaining Balance
How much time in a usual work period does the worker spend: Keeping or regaining balance?
8 (D) Diseases or Infections
If injury, due to exposure to diseases/infection, were to occur while performing this job, how serious would be the likely outcome? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
6 (L) Hazardous Situations
What is the likelihood that the worker would be injured as a result of being exposed to hazardous situations while performing this job? Hazardous Situations involving likely cuts, bites, stings, or minor burns
5 (F) High Places
How often does this job require the worker to be exposed to high places? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
5 (F) Hazardous Equipment
How often does this job require the worker to be exposed to harardous equipment? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
5 (F) Very Hot
How often during a usual work period is the worker exposed to the following conditions: Very hot (above 90 F) or very cold (under 32 F) temperatures?
5 (F) Diseases or Infections
How often does this job require the worker to be exposed to diseases/infection? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
5 (F) Hazardous Conditions
How often does this job require the worker to be exposed to hazardous conditions? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
5 (F) Special Uniform
How often does the worker wear: A special uniform, such as that of a commercial pilot, nurse, police officer, or military personnel?
5 (F) Common Protective or Safety Attire
How often does the worker wear: Common protective or safety attire, such as safety shoes, glasses, gloves, hearing protection, hard-hat, or personal flotation device?
5 (F) Sounds or Noise Levels Are Distracting
How often during a usual work period is the worker exposed to the following conditions: Sounds and noise levels that are distracting and uncomfortable?
5 (F) Cramped Work Space, Awkward Positions
How often during a usual work period is the worker exposed to the following conditions: Cramped work space that requires getting into awkward positions?
5 (F) Contaminants
How often during a usual work period is the worker exposed to the following conditions: Contaminants (pollutants, gases, dust, odors, etc.)?
5 (F) Extremely Bright or Inadequate Lighting
How often during a usual work period is the worker exposed to the following conditions: Extremely bright or inadequate lighting conditions?
5 (F) Hazardous Situations
How often does this job require the worker to be exposed to harardous situations? Hazardous Situations involving likely cuts, bites, stings, or minor burns
4 (D) Hazardous Conditions
If injury, due to exposure to hazardous conditions, were to occur while performing this job, how serious would be the likely outcome? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
4 (D) Hazardous Equipment
If injury, due to exposure to hazardous equipment, were to occur while performing this job, how serious would be the likely outcome? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
4 (D) Hazardous Situations
If injury, due to exposure to hazardous situations, were to occur while performing this job, how serious would be the likely outcome? Hazardous Situations involving likely cuts, bites, stings, or minor burns
3 (L) Diseases or Infections
What is the likelihood that the worker would be injured as a result of being exposed to diseases/infections while performing this job? Diseases/Infections (e.g., patient care, some laboratory work, sanitation control, etc.)
3 (L) High Places
What is the likelihood that the worker would be injured as a result of being exposed to high places while performing this job? High Places (e.g., heights above 8 feet on ladders, poles, scaffolding, catwalks, etc.)
3 (L) Hazardous Equipment
What is the likelihood that the worker would be injured as a result of being exposed to hazardous equipment while performing this job? Hazardous Equipment (e.g., saws, machinery/mechanical parts include exposure to vehicular traffic, but not driving a vehicle)
3 (L) Hazardous Conditions
What is the likelihood that the worker would be injured as a result of being exposed to hazardous conditions while performing this job? Hazardous Conditions (e.g., high voltage electricity, combustibles, explosives, chemicals; do not include hazardous equipment or situations)
Interest elements are ranked by occupational interest.
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work values elements are ranked by extent.
61 Relationships-Mean Extent
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
56 Support-Mean Extent
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
56 Achievement-Mean Extent
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
53 Working Conditions-Mean Extent
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
46 Independence-Mean Extent
Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
45 Recognition-Mean Extent
Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
72 Social Service
Workers on this job have work where they do things for other people
Workers on this job have steady employment
Workers on this job get a feeling of accomplishment
Workers on this job are busy all the time
59 Supervision, Human Relations
Workers on this job have supervisors who back up their workers with management
56 Moral Values
Workers on this job are never pressured to do things that go against their sense of right and wrong
Workers on this job have co-workers who are easy to get along with
56 Company Policies and Practices
Workers on this job are treated fairly by the company
53 Supervision, Technical
Workers on this job have supervisors who train their workers well
53 Working Conditions
Workers on this job have good working conditions
Workers on this job make decisions on their own
Workers on this job plan their work with little supervision
47 Ability Utilization
Workers on this job make use of their individual abilities
Workers on this job have something different to do every day
Workers on this job have opportunities for advancement
Workers on this job give directions and instructions to others
Workers on this job do their work alone
44 Social Status
Workers on this job are looked up to by others in their company and their community
Workers on this job are paid well in comparison with other workers
Workers on this job receive recognition for the work they do
Workers on this job try out their own ideas
|DOT91 (Dictionary of Occupational Titles):||
169167018 Contact Representative
205367046 Rehabilitation Clerk
168267038 Eligibility-and-Occupancy Interviewer
195267018 Patient-Resources-and-Reimbursement Agent
195267010 Eligibility Worker
|AIM97 (Apprenticeship Information Management):||
|CEN90 (1990 Census Occupations):||
377 Eligibility Clerks, Social Welfare
|CIP90 (Classification of Instructional Programs):||
440201 Community Organization, Resources and Services
440701 Social Work
520401 Administrative Assistant/Secretarial Science, General
|GOE93 (Guide for Occupational Exploration):||
070101 Administrative Detail: Interviewing
070401 Oral Communications: Interviewing
|MOC97 (Military Occupational Codes):||
3S131 Equal Opportunity And Treatment
|OES98 (Occupational Employment Statistics):||
53502 Welfare Eligibility Workers and Interviewers
|OPM97 (Office of Personnel Management Occupations):||
0105 Social Insurance Administration
|SOC98 (Standard Occupational Classification):||
43-4061 Eligibility Interviewers, Government Programs